Quality Auditing Lead job opportunity at Accenture Plc.

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Accenture Plc Quality Auditing Lead
Requires: 12 years - XP
Pattern: other
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Bachelor's (B.Sc.)
Thailand, Thailand
Thailand....Thailand

Align with global leads and service delivery lead on strategy for execution on site Scorecard review & action Motivate and strategize on efficiency, productivity and consistency targets Identify improvement opportunities in workflows and suggest solutions. Create a culture of innovation Identify Milestones, scope, dependencies, issues, risk and success for QTP projects Course correct non-performing metrics and analysts through root cause analysis and solid action planning Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones. Review and control execution of standard processes across Quality, Training & Policy Conduct researches, studies and data analysis to conceptualize proposals for improving business metric in collaboration across teams Provide thought leadership in processes, programs and procedures Establish professional and career development programs for internal resources Provide recommendations to re-engineer existing processes.

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