Marketing Consultant - Emiratization & UAE Talent Development | Song job opportunity at Accenture Plc.

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Accenture Plc Marketing Consultant - Emiratization & UAE Talent Development | Song
Requires: 2 years - XP
Pattern: other
Country:
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Bachelor's (B.Sc.)
Dubai, UAE
Dubai....UAE

About Accenture Song: Accenture Song combines creativity, technology, and data to deliver exceptional customer experiences. As a Marketing Consultant, you will lead data-driven strategies, provide actionable insights, and support clients in achieving their business objectives. Responsibilities: Advanced Data Analysis & Insights: Analyze complex marketing data to identify trends, patterns, and opportunities. Leverage tools like Google Analytics, Tableau, Power BI, and SQL for advanced data modeling and reporting. Conversational Design & Emerging Tech: Lead initiatives in Chatbots, LLMs, Prompt Engineering, TTS, and STT to enhance customer engagement and experience. Contact Center & CX Analytics: Drive optimization of Contact Center platforms such as Genesys, Sprinklr, and Microsoft. Utilize Qualtrics and Medallia for Voice of Customer (VoC) insights and CX measurement. Market Research & Campaign Optimization: Conduct in-depth market research to understand customer behavior and competitive landscapes. Evaluate and optimize marketing campaigns across digital and traditional channels to improve ROI and KPIs. CX Operating Models: Design and implement CX Operating Models for large-scale organizations, ensuring alignment with client goals. Strategic Reporting & Stakeholder Engagement: Develop detailed reports and dashboards to present insights to senior stakeholders. Collaborate with cross-functional teams to align marketing strategies with business objectives.

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