Account Specialist, Starlink Enterprise Account Management job opportunity at SpaceX.

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SpaceX Account Specialist, Starlink Enterprise Account Management
Requires: 2-years - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Redmond Washington, United States Of America
Redmond Washin..........United States Of America

Support Account Leads and Account Managers by executing and improving internal processes related to onboarding, order management, and customer operations for new and existing customers and resellers __ Identify inefficiencies and propose improvements that reduce manual effort or increase consistency across accounts __ Maintain internal documentation, trackers, and tooling that help the team deliver a reliable customer experience at scale __ Coordinate operational milestones, such as order readiness checks, fulfillment tracking, and activation follow-ups Work cross-functionally with sales, operations, finance, and support to ensure smooth handoffs and issue resolution __ Track and escalate blockers or execution risks, ensuring customer timelines and internal timelines are met __ Assist in the rollout of new tools, process updates, or system enhancements by gathering feedback and supporting implementation __ Contribute to a culture of continuous improvement by proactively spotting gaps and offering solutions

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