Department Manager - Business Strategy and Support job opportunity at Makro PRO.

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Date2026-02-20T09:56:44.656Z bot
Makro PRO Department Manager - Business Strategy and Support
Experience: 5-years
Pattern: Full-time
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loacation Bangkok, Thailand
loacation Bangkok....Thailand

Job Purpose To support the strategic development and execution of Makro’s e-commerce and B2B businesses by providing structured business insights, strategic analysis, and cross-functional coordination to enable informed decision-making and sustainable growth. This role acts as a strategy enabler and business partner , supporting leadership in translating strategic priorities into actionable initiatives and performance monitoring, without direct ownership of commercial operations. Responsibilities: Strategy Development & Business Planning Support the development of short- and mid-term strategies for Makro e-commerce and B2B businesses in alignment with overall corporate direction. Conduct strategic analysis on market trends, customer behavior, channel performance, and competitive landscape to support strategic decision-making. Translate strategic directions into structured business plans, initiatives, and roadmaps for execution tracking. Support annual planning, mid-year reviews, and strategic presentations for management and leadership forums. Business Performance & Insight Support Monitor and analyze key business performance indicators (KPIs) related to e-commerce and B2B channels. Provide regular performance insights, variance analysis, and issue identification to support management reviews. Develop structured reports, dashboards, and management materials to support leadership discussions. Identify performance gaps, improvement opportunities, and business risks based on data-driven insights. Cross-functional Coordination & Strategic Execution Support Act as a coordination point between strategy, commercial, operations, technology, and other related functions to support strategic initiatives. Track progress of strategic initiatives and ensure alignment across stakeholders. Support governance processes, milestone tracking, and issue escalation related to strategic projects. Facilitate alignment meetings and prepare materials for steering committees or leadership reviews. Business Case & Initiative Support Support preparation and review of business cases, investment proposals, and initiative justifications related to e-commerce and B2B growth. Assist in assessing financial impact, operational feasibility, and strategic alignment of proposed initiatives. Support post-implementation reviews to assess outcomes versus objectives. Ad-hoc Strategic Support Provide ad-hoc strategic analysis and support as requested by senior management. Support special projects related to digital transformation, B2B capability building, or new business models. Bachelor’s degree in Business Administration, Economics, Management, Finance, Data Analytics, or a related field At least 5 years of experience in strategy, business planning, management consulting, e‑commerce, B2B, or related analytical roles Experience in developing strategic plans, analyzing business performance, or supporting cross-functional initiatives is preferred Proficiency in data analysis tools (e.g., Excel, Google Sheets, Power BI, Tableau) and comfort working with KPIs and business performance metrics. Good understanding of e‑commerce, digital business models, or B2B commercial operations is advantageous

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