Service Management Support Officer, for international e-Government projects job opportunity at EUROPEAN DYNAMICS.

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Date2026-02-02T09:07:08.696Z bot
EUROPEAN DYNAMICS Service Management Support Officer, for international e-Government projects
Experience: General
Pattern: Full-time
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for international e-Government projects

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degreeGeneral
loacation Athens, Greece
loacation Athens....Greece

Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a Service Management Support Officer . You'll play a vital role in providing support services for IT systems that drive the operations of major clients worldwide, with opportunities for growth and development. What You'll Do: Daily support, assistance, and guidance of the end-users; Incident analysis, investigation, diagnosis, reporting, and resolution; Update of system documentation (e.g. Functional System Specifications and User Manuals); Participation in meetings, testing, training, and end-user support activities; Reporting of test results and proper classification of possible incidents (i.e. software defects/new functionality), using the relevant tracking tools and procedures. University degree in an IT-related field; Excellent knowledge of MS Office tools and Internet technologies; Good communication and presentation skills; Excellent written and oral communication skills in English; Written and oral communication skills in French or Dutch will be considered an asset.

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