Service Delivery Team Manager - Travel & Lifestyle | Riyadh job opportunity at Ten Lifestyle Group.



Date2026-01-26T22:16:26.088Z bot
Ten Lifestyle Group Service Delivery Team Manager - Travel & Lifestyle | Riyadh
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Riyadh, Saudi Arabia
loacation Riyadh....Saudi Arabia

Elevate the art of luxury service. Lead a high-performing team delivering bespoke experiences to Arabia's most discerning clientele. Join us as our next Service Delivery Team Manager – Luxury Travel & Lifestyle Services We are seeking a strategic and hands-on leader to oversee the delivery of exceptional lifestyle services for our high-net-worth Arabic clientele . This role is ideal for a passionate service expert with a strong background in luxury hospitality, travel, and concierge services . What You’ll Do Lead and develop a high-performing team to deliver premium lifestyle experiences to Arabic HNW members . Ensure service excellence , proactively enhancing efficiency, quality, and member satisfaction. Collaborate across global teams , aligning service delivery with business objectives and industry trends. Resolve high-level escalations , ensuring swift, tailored solutions for our discerning clientele. Drive continuous improvement , refining processes to exceed member expectations. What We’re Looking For We’re seeking a strategic and hands-on leader with a passion for luxury lifestyle services and a proven track record in team leadership and service excellence . The ideal candidate will have: Expertise & Industry Insight Deep knowledge of luxury lifestyle services , including hospitality, travel, and premium experiences. Active awareness of Arabic luxury markets , ensuring service excellence and innovation. Ability to bridge Proposition and Lifestyle teams , setting and exceeding industry standards. Leadership & Team Development Strong people management skills , leading high-performing teams across multiple locations. A mentor and motivator , driving engagement, growth, and professional excellence. Cross-functional leadership experience , ensuring alignment across global teams. Service Excellence & Problem-Solving Results-driven mindset , focused on member satisfaction, efficiency, and SLAs. Proactive problem solver , identifying and resolving roadblocks to enhance service quality. Expert in customer care , confidently handling escalations and turning challenges into positive outcomes. Collaboration & Communication Professional Arabic & English language skills are essential Exceptional communication skills , engaging stakeholders across all levels. Collaborative and adaptable , excelling in a fast-paced, evolving environment. This role is perfect for a dynamic leader who thrives in a member-focused, high-performance environment , committed to innovation and continuous improvement . This role is 100% office based!

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