Technical Account Manager 3 job opportunity at Adobe.

Home Jobs In India Tag: Job Technical Account Manager 3 position at Adobe


DatePosted 15 Days Ago bot
Adobe Technical Account Manager 3
Experience: 11-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Noida, India
loacation Noida....India

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.  We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!   • Job Posting Title Technical Account Manager • Job Description Summary Post-sales position in which predominant job responsibilities and requirements occur after the sale of the company’s product to the client. Provides post-sales technical expertise during the installation, implementation and maintenance of company products. May be involved in implementing detailed customer installation requirements. Ensures that client’s needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. • Job Description As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. Their range of technical activities is designed to support operational well-being and enhance investment through the adoption of new solutions and functionality. The Technical Account Manager provides proactive technical leadership, personalized knowledge sharing, and business-critical insights across people, processes, and technology. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists with the goal of enabling the Customer to fully bring to bear their Adobe investment. What You Will Do: o Be the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support customer's technical strategy with Adobe Solutions via mutual action plans with clear outcomes. o Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans. o Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes. o Understand the customer’s business cycle, technical and business roadmap, and goals to plan proactive technical customer deliverables. Review customer goals, priorities & challenges every quarter and revise the plan. Should demonstrate ability to both quantify and articulate "value" for the customers. o Advocate for Customer across internal Adobe teams. Optimize client's investment and accelerated task, issue execution and resolution. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem. o Work hands on with Adobe's internal Collaborators like Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's success. o Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and recommendations! o Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized. What you Need to Succeed: o 11+ years of experience in a senior capacity in consultative, customer service, customer success and/or related role in digital marketing technology. o Bachelor's Degree in related subject area of the technical industry. Adobe is proud to be an  Equal Employment Opportunity  employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.  Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email  accommodations@adobe.com  or call (408) 536-3015.

Other Ai Matches

Sr. Manager, Technical Account Management Applicants are expected to have a solid experience in handling Technical Account Management related tasks
Director of Treasury Operations and Cash management Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Development Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior AI/ML Engineer (Fraud) Applicants are expected to have a solid experience in handling Job related tasks
Front End Engineer - UI / UX Applicants are expected to have a solid experience in handling Job related tasks
Sales Commissions Analyst Applicants are expected to have a solid experience in handling Job related tasks
Dir, Product Marketing Applicants are expected to have a solid experience in handling Product Marketing related tasks
Sr. Executive Assistant Applicants are expected to have a solid experience in handling Job related tasks
Sr. Sales Operations Analyst Applicants are expected to have a solid experience in handling Job related tasks
Sr. Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Security Compliance Specialist Applicants are expected to have a solid experience in handling Job related tasks
Senior Machine Learning Engineer, Express AI Foundations Applicants are expected to have a solid experience in handling Express AI Foundations related tasks
Account Director, Enterprise Sales - High Tech Applicants are expected to have a solid experience in handling Enterprise Sales - High Tech related tasks
Lead Machine Learning Engineer - AI Orchestration Applicants are expected to have a solid experience in handling Job related tasks
Senior Data Science Engineer Applicants are expected to have a solid experience in handling Job related tasks
Sr. Product Marketing Manager Applicants are expected to have a solid experience in handling Job related tasks
Inclusive Experience Partner 4 Applicants are expected to have a solid experience in handling Job related tasks
Digital Strategist AI Adoption Applicants are expected to have a solid experience in handling Job related tasks
Senior Financial Analyst Applicants are expected to have a solid experience in handling Job related tasks
Sr Manager, Curriculum Development Applicants are expected to have a solid experience in handling Curriculum Development related tasks
Director, Compliance Investigations Applicants are expected to have a solid experience in handling Compliance Investigations related tasks
Technical Consultant- AEM Applicants are expected to have a solid experience in handling Job related tasks
Principal Technical Program Manager, Firefly Boards Applicants are expected to have a solid experience in handling Firefly Boards related tasks