End User Support Specialist job opportunity at Boeing.

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DatePosted 5 Days Ago bot
Boeing End User Support Specialist
Experience: 2-years
Pattern: full-time
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loacation AUS - Williamtown, Australia, Australia
loacation AUS - Williamt..........Australia

End User Support Specialist Company: Boeing Australia Holdings Pty Ltd End User Support Specialist – Williamtown   We are seeking an End User Support Specialist to join our team in   Williamtown . This position is based 100% onsite. Reporting to the IT Operations Manager, you will provide technical support for hardware, software, and network issues to internal stakeholders. A  current NV1 Australian Defence security clearance is essential  due to access to classified facilities.   Applicants must also be able to meet   Defence   security requirements and   have the ability to   obtain an  NV2 clearance after starting. Key Responsibilities:   Deliver end-user support via phone, chat, and self-service.   Manage IT request tickets through resolution.   Assist   with new starter setups and software installations.   Troubleshoot and resolve technical issues.   Support IT projects and provide after-hours support as needed.     Basic Qualifications (Required Skills/Experience)   NV1 Australian Defence security clearance is mandatory  Minimum 2 years’ experience supporting Windows 10   / 11   PCs   including M365 & Teams .   Strong problem-solving, communication, and time management skills.     About Us   Boeing Australia is shaping the future of aerospace and delivering some of the nation's most important programs for both the   defence , space and commercial   aircraft   manufacturing.     In addition to a competitive salary, our employees   benefit   from flexible working options, global opportunities, salary packaging, performance incentives, study   assistance , wellbeing programs and discounts on health insurance,   travel   and accommodation.     We’re also committed to fostering an environment   that’s   welcoming,   respectful   and inclusive for every employee, with great opportunities for professional growth.     Benefits   Cutting edge   projects   Flexible working options   Competitive   remuneration   and incentive plan available   Discounts for health insurance,   travel   and accommodation   Salary packaging options   Health and wellbeing benefits     Here what our employees have to say about working at Boeing:    https://www.boeing.com.au/     Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Security Clearance: Applicants must be Australian Citizens to meet defence security requirements with the ability to obtain Australia Negative Vetting Level 1 clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Our Boeing Australia employers are committed to inclusive and flexible workplaces and encourage people of all backgrounds, ages, genders, disabilities and for veterans and Aboriginal and Torres Strait Islander peoples to apply. 

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