Senior Manager – Consent and Preference Management job opportunity at Novartis.

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DatePosted 4 Days Ago bot
Novartis Senior Manager – Consent and Preference Management
Experience: General
Pattern: full-time
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degreeGeneral
loacation Hyderabad (Office), India
loacation Hyderabad (Off..........India

Job Description Summary The Senior Manager (Product Lead) – Consent & Preference Management (CPM) collaborates closely with cross functional teams to refine and manage the product backlog, ensuring that customer needs and business goals are translated into actionable deliverables. By supporting the Product Owner, the Product Lead plays a key role in driving day to day progress and ensuring that the product roadmap is implemented successfully for Consent & Preference Management as a core Digital Trust capability. The role is primarily focused on CPM, while remaining connected to the broader Digital Trust ecosystem and related capabilities where relevant.   Job Description 1 Product Ownership Support & Roadmap Delivery Supports the Product Owner by refining and articulating the product’s “What” and “Why”  based on a deep understanding of customer needs. Supports the Product Owner in defining the gold standard  for launching CPM platform capabilities. Works with the Product Owner to manage and refine the product backlog , ensuring alignment with strategic objectives. Collaborate with the team to develop and adjust the product roadmap  as priorities evolve. Owns the end‑to‑product  roadmap across product lifecycle stages . 2 Cross‑Market Harmonization Harmonizes the consent & preference structure  across top markets according to global strategy and market needs, building a foundation for global scale . Helps align product and business goals across teams to support the future operating model . 3 Requirements, Quality & Delivery Readiness Partners with Product Managers and Business Analysts to write and refine epics and user stories . Identifies requirement gaps, misalignment, or ambiguity early  and coordinates resolution across stakeholders. Undertakes defining acceptance criteria  and testing features and functionalities from a user perspective . 4 Alignment & Stakeholder Management Acts as the connector  between Business Product Owners, Technical Product Owners, country teams, and platform owners to ensure a shared understanding of business needs and delivery requirements Assists in maintaining the stakeholder map  and informs prioritization decisions  for the product roadmap. Coordinates alignment across Business, Technical, and Market teams to mitigate risk and unblock delivery dependencies . Fosters team autonomy and psychological safety  while addressing organizational blockers and dependencies for smooth delivery.   5 Market Readiness & Capability Adoption Supports markets in understanding CPM functionality  and aligning it to local engagement models. Guides markets through requirement intake, readiness assessment, and activation planning . Validates that newly delivered features are usable and fit‑for‑purpose through business‑oriented acceptance review. 6 Capability Harmonization & Governance (Digital Trust Lens) Promotes standardization and reusable patterns  to ensure scalable growth of CPM (and related Digital Trust products) as global capabilities. Ensures business use cases align with global data standards  and key cross‑product processes (e.g., CRM, SFMC, CDP, Web/Portal, MDM, DPDAI). Provides technical expertise on industry best practices and product‑specific standards  to guide development and strategy. 7 Ecosystem Integration & Implementation Support Designs a forward‑thinking customer engagement ecosystem  and supports its integration with future systems Facilitates technical discussions with vendors  to ensure alignment of product requirements and integration solutions. Offers implementation support and expertise  to ensure smooth deployment, troubleshooting, and operational success. Essential Qualifications & Experience Bachelor’s or Master’s degree in Marketing, Technology, Data Science, or a related field.   Deep understanding of MarTech platforms and architecture . Proven experience in driving business use cases for omnichannel journeys using MarTech ecosystems, including OneTrust, CRM, MDM, Consent Management, Web Analytics, and campaign tools. Experience in leading global‑scale implementations and transformation initiatives related to customer data. Experience working in regulated or pharma environments  is preferred. Leadership & Soft Skills Strategic and systems thinker  with a solid grasp of data‑driven marketing transformation. Strong stakeholder management skills , with the ability to influence in a highly matrixed global organization. Exceptional communication and storytelling skills , especially in translating data and architecture concepts into business value. Ownership mindset  with a passion for building scalable, sustainable marketing data solutions.   Skills Desired Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model

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