Intern, Service Design & Optimization job opportunity at AIA Group.

Home Jobs In Malaysia Tag: Service Design & Optimization Intern, Service Design & Optimization position at AIA Group


DatePosted 23 Days Ago bot
AIA Group Intern, Service Design & Optimization
Experience: General
Pattern: full-time
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Service Design & Optimization

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loacation Kuala Lumpur, AIA Digital+ Malaysia, Malaysia
loacation Kuala Lumpur, ..........Malaysia

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role This internship role supports the Service Design & Optimization team in driving project coordination and governance, assisting to oversee financial processes, and enabling effective delivery of multiple key information technology initiatives. The intern will work closely with the Senior Manager, Process Expert, to ensure proper documentation management, budget tracking, project milestone monitoring, and leadership reporting for a portfolio of strategic programs. Project Coordination & Governance ·        Coordinate and monitor the overall project governance of key Group SAM initiatives as follow, including budget tracking, forecasting, and monitoring of actual spend for: Asset Management (HAM and CMDB) GenAI / AIOps initiatives Incident, Problem and Change System Stability Automation ISO 20000 ·        Assist to oversee end-to-end project financial processes, including tracking and managing POs, invoices releases, and GRNs for assigned projects. ·        Consolidate and prepare spending summaries and balance updates to support project and governance reporting.   Contract & Documentation Tracking ·        Ensure timely execution and tracking of MSA/SOW for 2026 spending. ·        Assist to maintain structured filing and documentation for project and contract records.   Operational Governance & Project Support ·        Monitor project activities and align progress with payment milestones defined in the MSA. ·        Assist in consolidating data and gather progress updates from cross‑functional teams within Group SAM.   Leadership Reporting ·        Prepare reports and summaries for SAM Leadership Team on spending, budget status, and project updates.   General Support / Others ·        Support additional tasks as required (AOB), contributing to operational improvements and team initiatives. · Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements. Job Requirements ·        Undergraduate or fresh graduate with a background or degree combining Computer Science and Business (i.e. Information Systems & Computer Science with Business Commerce), or related fields. ·        Good organizational skills, willingly to learn & pay attention to details. ·        Professional attitude with a strong growth mindset, demonstrating willingness to learn, adapt, and take ownership of assigned tasks. ·        Proficiency in Microsoft Office tools/programs. ·        Strong analytical and numerical skills; comfortable working with budgets and spreadsheets. ·        Ability to communicate clearly and work collaboratively with cross-functional teams. · Basic understanding of IT concepts (asset management, automation, AI/ML, GenAI) is a bonus. · Internship duration last for 6 months. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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