Claims, Analyst job opportunity at AIA Group.



DatePosted 30+ Days Ago bot
AIA Group Claims, Analyst
Experience: 3-years
Pattern: full-time
apply Apply Now
Salary:
Status:

Analyst

Copy Link Report
degreeOND
loacation SG-Tampines Agency Building, Singapore
loacation SG-Tampines Ag..........Singapore

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Supporting assigned channels by providing full claims support advisory. Responsibilities: Process and decide on claim settlements and approve within authority limit Ensure all enquiries are responded in a timely manner Work closely with brokers/corporate clients/OSS on claims matters/enquiries/complaints Liaise with healthcare providers, TPAs Present to brokers/corporate clients on claim processes Tracking of operational statistics for Claims reporting Handling of exceptional claims escalated issues and appeals Perform claims audit/review as and when assigned Carry out task assigned by Team Lead and Head of Claims Managing and responding for escalation cases/requests from OSS Contact Centre, Claims, and PMM team, Brokers and Direct clients and internal sections Perform claims data analysis to monitor results and identify any gaps or trends as part of the Pro-Active Claims Management Plan and execute User Acceptance Test (UAT) Test scenarios for digital projects and system enhancement Support any other enhancements, internal and external projects as assigned Requirements Degree Holder in Business or a related discipline preferred Prior experience of no less than 3 years in Employee Benefits Claims or Medical Claims or Third-Party Administration management Strong analytical and problem-solving skills, in developing solutions via digitalization, interest in operational systems and its efficiency Good verbal & written communication skills and good interpersonal skills Able to multi-task, meet tight deadlines and work in fast paced environment The individual will need to be self-motivated, highly organized, able to work independently and goal oriented Experience in data analysis is added advantage Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Other Ai Matches

Lead Solution Architect (Associate Director) Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Pricing Applicants are expected to have a solid experience in handling Pricing related tasks
Specialist / Lead Specialist - Major Claims Applicants are expected to have a solid experience in handling Job related tasks
Production Control, Analyst Applicants are expected to have a solid experience in handling Analyst related tasks
Associate Director, Sales Compliance and Data Privacy Programme Applicants are expected to have a solid experience in handling Sales Compliance and Data Privacy Programme related tasks
Financial Planning Executive Applicants are expected to have a solid experience in handling Job related tasks
Product Management, Specialist Applicants are expected to have a solid experience in handling Specialist related tasks
2026 AIA Group Office Summer Internship Program – Group Risk & Compliance Applicants are expected to have a solid experience in handling Job related tasks
Financial Planning Executive-2 Applicants are expected to have a solid experience in handling Job related tasks
Data Governance Consultant Applicants are expected to have a solid experience in handling Job related tasks
Radiologic Technologist Applicants are expected to have a solid experience in handling Job related tasks
CX Training Lead Applicants are expected to have a solid experience in handling Job related tasks
Healthcare Client Service, Advisor Applicants are expected to have a solid experience in handling Advisor related tasks
Medical Technologist Applicants are expected to have a solid experience in handling Job related tasks
Assistant Manager, Data Engineering Support Applicants are expected to have a solid experience in handling Data Engineering Support related tasks
Senior Manager / Associate Director, Technology Team Lead Applicants are expected to have a solid experience in handling Technology Team Lead related tasks
Operations Solutions and Service Management, Principal Applicants are expected to have a solid experience in handling Principal related tasks
Specialist, Financial Product Investment Applicants are expected to have a solid experience in handling Financial Product Investment related tasks
Clinic Nurse Applicants are expected to have a solid experience in handling Job related tasks
Metrics Management and Optimization Specialist Applicants are expected to have a solid experience in handling Job related tasks
Agency Banking Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Specialist - User Acceptance Testing & Business Analyst (Cantonese Speaking) Applicants are expected to have a solid experience in handling Job related tasks
Financial Planning Executive-2 Applicants are expected to have a solid experience in handling Job related tasks