Client Service Analyst position at S&P Global.| United States Of America

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S&P Global Client Service Analyst

Experience: General

Pattern: full-time

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Associate

Massachusetts,..........United States Of America

About the Role: Grade Level (for internal use): 07 The Role: Client Service Analyst T he Team: The S&P Networks group offers best-in-class technology and industry best practices to manage risk, comply with regulations and assistance to industry participants with meeting their regulatory requirements . Our Networks solutions create a single source of the truth, with information about customers and vendors that is accurate and up to date. We provide extensive risk and compliance management coverage, allowing firms to reduce costs, reuse information and streamline processes with improved technology. The Impact: Within this role, the candidate will have the opportunity to solve critical problems in the regulatory compliance space, leveraging best in class technology as an accelerator. We strive to partner with our customers to reduce operational risks and costs associated with evolving regulatory challenges . What’s in it for y ou: Fast paced environment with the opportunity for career mobility within a growing team . Regular exposure to industry challenges and participation in solving for these via technology and services . Opportunity to promote new ideas and solutions within a collaborative group of like-mind ed individuals . P artner with customers and clients to understand their needs, address concerns, and provide solutions. Responsibilities: Manage multiple client requests across regulatory compliance projects, ensuring timely delivery of all client deliverables while maintaining quality standards Lead client communications and relationship management, including conducting progress meetings, presenting project updates, and addressing stakeholder concerns Collaborate with cross-functional teams and third-party vendors to identify process gaps and implement solutions that streamline regulatory compliance workflows Develop expertise in proprietary S&P Networks products while partnering with clients to understand their evolving regulatory requirements and business needs Navigate complex client engagements to strategize and implement new compliance workflows, gaining exposure to diverse financial services operations Foster long-term client relationships and contribute to business development opportunities within the growing regulatory technology space Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $50,000 to $63,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for additional compensation such as an annual bonus.This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We’re Looking For: Basic Required Qualifications: Bachelor's degree from an accredited institution or equivalent work experience Strong communication and interpersonal skills with ability to build relationships with clients and internal stakeholders Demonstrated problem-solving abilities and attention to detail in managing multiple priorities simultaneously Ability to work in a hybrid environment with 2 days per week in either Dallas, TX or Andover, MA office Proficiency with Microsoft Office Suite and ability to quickly learn new software platforms and technologies Previous experience in client-facing roles, account management, or customer success functions Additional Preferred Qualifications: Experience with customer relationship management (CRM) platforms Degree in relevant field Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)

Client Service Analyst job opportunity at S&P Global.

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