Folio Specialist job opportunity at Sedgwick.

Home Jobs In United States Of America Tag: Job Folio Specialist position at Sedgwick


DatePosted 19 Days Ago bot
Sedgwick Folio Specialist
Experience: General
Pattern: part-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Telecommuter GA, United States Of America
loacation Telecommuter G..........United States Of America

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Folio Specialist PRIMARY PURPOSE:   To assist Property Repair Solutions customers (homeowners, contractors, carriers) with any questions or concerns they may have and/or the work being done by the program contractors; to ensure that all customer expectations are met and/or exceeded to the best of our ability. ESSENTIAL FUNCTIONS and RESPONSIBILITIES ·          Receives, reviews and dispatches new jobs to contractors based on job type and location. ·          Places outbound calls to sell programs to customers, assigns contractors, makes customer appointments, provides assistance to insurance adjusters, and sets up program expectations. ·          Monitors pending jobs and makes follow-up calls to homeowners to ensure that the process is going smoothly and answers questions as needed. ·          Receives inbound calls to answer customer service questions, resolve minor issues, and schedule appointments for customers with contractors or escalate issues to the proper channels. ·          Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES ·          Performs other duties as assigned. ·          Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience One (1) year of experience in construction management, restoration and/or insurance claims and customer service required.  Chronicle software experience preferred. Skills & Knowledge   ·          Excellent oral and written communication skills ·          PC literate, including Microsoft Office products ·          Good problem resolution skills ·          Good judgment and sound decision making skills ·          Ability to build a consensus among various parties ·          Strong relationship building skills ·          Excellent organizational skills, accuracy, and attention to detail ·          Initiative and ability to multi-task ·          Above average speed and accuracy key stroke skills ·          High level of professionalism ·          Ability to work under pressure in a fast paced environment and maintain a positive demeanor ·          Ability to work independently or in a team environment ·          Ability to meet or exceed Performance Competencies ·          Bi-lingual English/Spanish a plus. WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental:   Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical:   Computer keyboarding, travel as required Auditory/Visual:   Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Other Ai Matches

Property Adjuster - London Applicants are expected to have a solid experience in handling Job related tasks
Workers Compensation Claims Examiner | 2 Days Remote (Brea, California) Applicants are expected to have a solid experience in handling California) related tasks
Disability Representative Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Officer (Call Centre) Applicants are expected to have a solid experience in handling Job related tasks
Administrator (Service Hub) Applicants are expected to have a solid experience in handling Job related tasks
Claims Adjuster - Transportation/Cargo / Expert(e) en sinistres - Camionnage et cargaisons Applicants are expected to have a solid experience in handling Job related tasks
General Adjuster Applicants are expected to have a solid experience in handling Job related tasks
Disability Representative Sr Applicants are expected to have a solid experience in handling Job related tasks
Sr. Executive General Adjuster - Southwest Region Applicants are expected to have a solid experience in handling Job related tasks
Claims Examiner - Workers Comp (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Claims Examiner, Bodily Injury | Auto | Remote Applicants are expected to have a solid experience in handling Bodily Injury | Auto | Remote related tasks
Loss Adjuster Applicants are expected to have a solid experience in handling Job related tasks
IT Support Technician Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Forensic Accounting Applicants are expected to have a solid experience in handling Forensic Accounting related tasks
Aankomend schade-expert bouwkundige aansprakelijkheid en Construction All Risks (CAR) Applicants are expected to have a solid experience in handling Job related tasks
RN Clinical Consultation Full Time Applicants are expected to have a solid experience in handling Job related tasks
Experienced Surety Bond Desk Adjuster Applicants are expected to have a solid experience in handling Job related tasks
Administrative Assistant / Adjoint(e) Administratif(ve) Applicants are expected to have a solid experience in handling Job related tasks
Chargé de Mission ADP H/F Applicants are expected to have a solid experience in handling Job related tasks
Workers Compensation Claims Examiner | OH jurisdiction | Dedicated Client | Capped Claims Applicants are expected to have a solid experience in handling Job related tasks
Workforce Absence Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Workers Compensation - Claims Standards & Compliance Analyst | Ontario, California Applicants are expected to have a solid experience in handling California related tasks
Medisch Claimbehandelaar Applicants are expected to have a solid experience in handling Job related tasks