Motor Claims Handler job opportunity at Sedgwick.



DatePosted 30+ Days Ago bot
Sedgwick Motor Claims Handler
Experience: General
Pattern: full-time
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degreeGeneral
loacation IE-Dublin, Ireland
loacation IE-Dublin....Ireland

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Motor Claims Handler Key roles   This position is within the Motor Division and will include both the desk-top administration, investigation, and negotiation of a portfolio of motor claims and the handling of complaints, on behalf of a key motor client.     Specific responsibilities (including but not limited to)   Under the overall direction of the Supervisor and working in collaboration with claim support colleagues and fellow motor claims handlers (as   appropriate)   the Agent’s responsibilities may include:     Proactive end to end management of a portfolio of 150+ motor and casualty files with specific closure and quality targets   Previous   complaint handling experience would be   advantageous   together with familiarity of the CPC requirements   Desktop Liability investigation and determination   Proactive investigation and settlement of claims in expedient and compliant manner   Management of suppliers/vendors   Provide an excellent customer service to our client   Work as part of a team, liaising with the client and other departments   Represent the business in a professional and positive manner at all times   Maintain a positive attitude when faced with challenging circumstances and changing business needs   Be flexible with time and willing to get involved in other areas of the business as requested by management, including travelling to other locations if necessary   Qualifications/skills   APA qualification in insurance   Experience handling motor and/or casualty claims is essential   Decision making skills and sound numeric skills   required   High level   interpersonal and communication (verbal/written) skills   Experience working in a dynamic environment   General insurance background a distinct advantage   Highly motivated, proactive and with excellent influential skills to influence both internally and externally   Possess excellent communication skills, both written and verbal   Problem solving ability   Customer orientated and   displays   a willingness to meet and understand customer’s needs   Demonstrate excellent attention to detail and accuracy   Possess excellent negotiating skills     Experience   A basic knowledge of Motor Claims classifications or Motor Policies and processes is a distinct advantage .    The successful candidate will have worked previously/currently in a Motor FNOL environment, with a demonstrable ability to be flexible, able to adapt to changing   requirements   and   willing to learn .    Completion of the Sedgwick Motor Accelerant Program is essential.    Must   have experience working in a pressurized environment with deadlines with a full understanding of market agreements / developments and quantum     Benefits of working for Sedgwick in Ireland   Bike to Work Scheme   Tax Saver Travel Scheme   Discounted onsite Gym Membership (Dublin 4)   Discounted onsite Montessori (Dublin 4)   EAP – Employee Assistance Programme   Health Insurance Scheme   Life Cover   PHI – Permanent Health Insurance   Exams & Professional Membership Fees   Professional and personal development opportunities     Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the   minimum   professional standard for any person providing certain financial services,   in particular when   dealing with   consumers . This role is classified as a Controlled function   (CF 5 )   and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them.     Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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