Agente de atención al paciente Senior job opportunity at Air Liquide.

Home Jobs In Colombia Tag: Job Agente de atención al paciente Senior position at Air Liquide


DatePosted 23 Days Ago bot
Air Liquide Agente de atención al paciente Senior
Experience: General
Pattern: full-time
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degreeGeneral
loacation Colombia, Bogotá, Colombia
loacation Colombia, Bogo..........Colombia

How will you CONTRIBUTE and GROW? Esta posición tendrá como objetivo atender a los usuarios y/o pacientes en cualquiera de nuestros canales (telefónico , correo electrónico, o de manera presencial) con el fin de brindar oportunamente sus requerimientos y los exigidos por los clientes con el fin de aumentar la satisfacción y calidad de nuestros servicios. Principales funciones: Crear, actualizar y renovar registros en CRM/ClinicApp, validando autorizaciones y gestionando órdenes de servicio. Brindar soluciones a dudas, peticiones y casos especiales de difícil manejo de forma clara y oportuna. Programar servicios de oxígeno/apnea y gestionar la entrega de equipos biomédicos, instruyendo al paciente sobre su uso y cuidado. Escanear documentación para facturación, registrar inventarios de equipos y realizar el recaudo de copagos o cuotas moderadoras. Asegurar la trazabilidad de activos, reportar equipos en mal estado y cumplir estrictamente con las normas de ética y seguridad. ___________________ Are you a MATCH? Conocimiento en: Atención al cliente Facilidad de palabra Comunicación efectiva con otras áreas Disponibilidad para viajar 1 o 2 veces por mes Lugar de trabajo: Las Americas - Bogotá Horario: L a V 8am a 5pm - Sábados medio día 8am a 12pm Formación académica como Técnico/a en Auxiliar de enfermería o en Administración en salud o afines, que posea 1 año de experiencia en atención al usuario en servicios de salud. . Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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