Sales Manager (Total Account Management) job opportunity at Agilent Technologies.

Home Jobs In Australia Tag: Job Sales Manager (Total Account Management) position at Agilent Technologies


DatePosted 11 Days Ago bot
Agilent Technologies Sales Manager (Total Account Management)
Experience: 10-years
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Australia-Remote Location-Sydney, Australia
loacation Australia-Remo..........Australia

Job Description Position Overview The Sales Manager, Total Account Management (Sydney) will serve as the commercial leader for one of Australia’s most strategically important markets. This role is responsible for overseeing key customer relationships, driving strategic account growth, stabilizing and developing the sales team with strengthening our competitive position across the region.   Key Responsibilities: 1. Strategic Account Leadership & Customer Engagement Serve as the primary sales leader for major Sydney-based strategic accounts. Lead executive-level engagement, building strong relationships with key decision-makers and influencers located predominantly in Sydney. Conduct regular business reviews, strategic planning sessions, and escalation management with customers. Drive growth across strategic accounts by identifying expansion opportunities, cross-business collaboration, and solutions alignment. Improve customer experience by ensuring rapid, localized responsiveness and proactive issue resolution. 2. Team Leadership, Coaching & Performance Management Provide daily on-the-ground leadership to the Sydney sales team, ensuring stability following recent organizational changes. Deliver structured coaching, mentoring, and field engagement to support newer or transitioning account managers. Manage performance expectations, including oversight of performance-managed and part-time employees to restore team health. Build a cohesive, high-performing culture focused on accountability, customer centricity, and execution excellence. 3. Market Development & Growth Execution Lead the strategic development of the Sydney market, identifying untapped opportunities in emerging industry clusters and regional headquarters. Collaborate with other business units and cross-functional teams to support multi-division initiatives and maximize share-of-wallet. Monitor competitive activity and execute strategies to protect and grow market share, ensuring parity with competitor senior leadership presence in Sydney. Drive improved regional performance, shifting Sydney from negative LC growth toward sustainable revenue expansion. 4. Operational Management & Cross-Functional Alignment Strengthen coordination with service, marketing, operations, and technical teams based in Sydney to ensure seamless customer delivery. Improve field visibility by engaging regularly with frontline staff and operational teams, addressing challenges in real time. Streamline processes and reduce inefficiencies that arise from remote management, maximizing productivity through reduced travel and increased local presence. Oversee pipeline management, sales forecasting, and operational planning for the Sydney region. 5. Customer Experience & Escalation Management Ensure high service performance and customer satisfaction through proactive engagement and oversight. Lead escalations directly with customers and internal teams to ensure timely resolution and maintain trust. Establish a rhythm of frequent customer touchpoints, including site visits, strategic planning sessions, and quarterly reviews. 6. Talent Development, Retention & Succession Planning Strengthen employee morale and retention by providing consistent leadership presence and support. Lead capability development, skill enhancement, and succession planning for the Sydney team. Create a culture of continuous improvement and professional growth, reducing turnover risk in a volatile team environment. 7. Strategic Leadership Presence Represent the company as the senior commercial leader in Sydney, demonstrating commitment to the market and customers. Reinforce trust among internal and external stakeholders through visible, consistent, and empowered leadership. Serve as the Sydney-based executive counterpart for major accounts, aligning strategic decisions and long-term partnerships. Key Performance Indicators (KPIs) Orders and LC growth for the Sydney region Strategic account penetration and customer satisfaction Team stability, performance improvement, and retention Reduction in escalations and improved response times Competitive win rates and market share protection Cross-business collaboration outcomes Pipeline accuracy and execution discipline Qualifications Bachelor’s or master’s Degree or equivalent plus directly relevant experience. 5-10 years' experience formally leading people, projects and/or programs for entry to this level. Proven experience in strategic account leadership, preferably in a complex B2B environment Strong capability in team leadership, coaching, and organizational stabilization Ability to engage senior customer stakeholders with executive presence Deep commercial acumen and a track record of delivering growth Excellent problem-solving, operational discipline, and communication skills Willingness to be field-facing, agile, and customer-centric daily Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 25% of the Time Shift: Day Duration: No End Date Job Function: Sales

Other Ai Matches

remote-jobserver Remote
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Process Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Service Sales Account Manager (Hauts-de-France Region) Applicants are expected to have a solid experience in handling Job related tasks
Remote Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Indirect Sourcing Manager Applicants are expected to have a solid experience in handling Job related tasks
Freight Analyst Applicants are expected to have a solid experience in handling Job related tasks
FSE Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Software Engineer Backend Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Service Sales Account Manager (Grand Est Region) Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer – Backend/Fullstack (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Ingenieur (m/f/d) für das Europäische Reparaturzentrum EFSC / Waldbronn Applicants are expected to have a solid experience in handling Job related tasks
Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Representative - Night Shift Applicants are expected to have a solid experience in handling Job related tasks
Instrument Sales-Beijing Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Service Project Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Engineer (Mechanical/Mechatronics) Applicants are expected to have a solid experience in handling Job related tasks
Strategic Analysis & Planning Lead Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Engineer (Electronics & Electrical) Applicants are expected to have a solid experience in handling Job related tasks
Associate Vice President, Supply Chain Applicants are expected to have a solid experience in handling Supply Chain related tasks
Scheduler Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Instrument Sales-Guangdong Applicants are expected to have a solid experience in handling Job related tasks
Group Product Marketing Manager – Liquid Chromatography Consumables Applicants are expected to have a solid experience in handling Job related tasks