Customer Master Data - Data Quality Lead – Sales Operations job opportunity at Resmed.

Home Jobs In Malaysia Tag: Job Customer Master Data - Data Quality Lead – Sales Operations position at Resmed


DatePosted 16 Days Ago bot
Resmed Customer Master Data - Data Quality Lead – Sales Operations
Experience: General
Pattern: full-time
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degreeMaster's (M.A.)
loacation Kuala Lumpur, Malaysia, Malaysia
loacation Kuala Lumpur, ..........Malaysia

  Let's talk about the team: We’re on a mission to build a world-class data ecosystem that powers smarter decisions, better customer experiences, and stronger business outcomes. Our team is laying the foundation for data excellence—starting with customer master data—and we’re looking for a visionary leader to help shape and scale our data governance capabilities. This is more than just a data role. It’s about creating clarity in complexity, driving collaboration across functions, and embedding a data-first mindset across the organization. You’ll be part of a passionate, cross-functional team that’s building the future of data governance—one use case, one policy, one transformation at a time.   Let's talk about the role: 1. Data Quality Strategy & Execution Develop and implement data quality rules and control mechanisms for customer master data across systems (e.g., Salesforce, SAP, MDM tools). Collaborate with the Data Governance Lead to align data quality standards with governance policies. Create and manage a regular cadence of data profiling, audits, and quality reporting. 2. Data Issue Management Identify, track, and remediate data quality issues such as duplicate records, incorrect account hierarchies, and missing attributes. Maintain and manage a data quality issue log and support root cause analysis and prevention planning. Partner with GTS and Data Stewards to implement solutions and automate cleansing routines where possible. 3. Monitoring & Reporting Build and maintain dashboards to monitor key data quality metrics such as completeness, conformity, uniqueness, and timeliness. Provide actionable insights and recommendations to business stakeholders based on trends and anomalies in data quality. Communicate data quality health and improvement progress across Sales Ops and cross-functional teams 4. Business & System Alignment Ensure that data quality supports key business processes such as segmentation, lead management, order fulfillment, and account-based reporting. Participate in projects involving customer data (e.g., CRM upgrades, territory planning, ERP integration) to ensure data quality considerations are embedded. Train business users and stewards on data entry best practices and quality expectations.   Let's talk about you: High attention to detail and data accuracy Strong analytical and root cause investigation skills Effective communicator and collaborator across business and technical teams Process-oriented with a mindset for continuous improvement Ability to influence without authority and drive data quality accountability Experience in med tech, healthcare, or life sciences industries. Knowledge of data governance principles and regulatory requirements (e.g., GDPR, HIPAA). Familiarity with customer onboarding processes and lead-to-cash workflows. Experience with BI tools like Power BI or Tableau. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.  

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