Senior Technical Product Manager, SNAP Resupply job opportunity at Resmed.

Home Jobs In United States Of America Tag: SNAP Resupply Senior Technical Product Manager, SNAP Resupply position at Resmed


DatePosted 26 Days Ago bot
Resmed Senior Technical Product Manager, SNAP Resupply
Experience: 5-years
Pattern: full-time
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SNAP Resupply

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loacation Peachtree Corners, GA, United States, United States Of America
loacation Peachtree Corn..........United States Of America

Role summary   Join Brightree to modernize how HME providers run resupply   at   scale. As a   Sr.   Technical Product Manager (TPM) on SNAP Resupply,   you’ll   turn product strategy into shipped capabilities that reduce touches per order   and shorten cycle time from patient intent to fulfillment readiness.   You’ll   own the work that moves the numbers   automation rate, exception rate   by delivering resilient, auditable workflows that customers love.   You’ll   partner closely with Product, Engineering, QA, Design, Compliance, Services, and Customers to define problems, write crisp requirements,   workflow   delivery, and prove impact with data.   What   you’ll   own    Outcomes :   Set and hit targets for automation rate, first-pass clean orders, touches per order, and cycle time; maintain KPI dashboards and drive post-launch reviews.   Backlog & releases :   Run refinement, sprint planning, and releases; create clear user stories & acceptance criteria,   workflow   diagrams, and rollouts with feature flags/guardrails.   Discovery :   Interview provider staff and ops leaders, map journeys (eligibility → documentation completeness → order orchestration → fulfillment readiness), run usability tests, and analyze funnels to prioritize the next 10% lift.   Quality & compliance :   Meet HIPAA requirements,   maintain   audit trails for automated decisions, and drive accessibility and   reliability   with Engineering.   Operational readiness. Partner with Services/Support on runbooks, enablement, and release notes so customers and field teams adopt changes smoothly.   Drive cross-team delivery with urgency and clear ownership.   Qualifications   5+ years as a PM/PO/TPM shipping B2B SaaS (web/mobile) with a strong delivery   track record .   Proven ability to   write   requirements ,   workflow   diagrams, and acceptance criteria that de-risk builds.   Analytics fluency   and hands-on experimentation experience (A/B, flags).   Excellent collaboration with Engineering, Design, QA, Compliance, and Customer teams; crisp, executive-ready communication.   Familiar with healthcare IT concepts (HIPAA/BAA, auditability) , as well as CRM workflows   SQL   proficiency   C ode literacy (strongly preferred): can read and discuss code at   a high level     Evidence of being an   AI   1st   Technical   Product Manager    Work with other Product Managers and TPMs in the Brightree   and   Resmed   organization.   Responsible for story reviews, work closely with engineering team to define sprint work.   Consider adding troubleshooting issues as part of the Support process.   Successful beta test scripts and   p articipate   in Launch Process.   Tools   you’ll   touch   Jira, Figma, Snowflake/SQL, Pendo (or similar), Postman/Swagger, feature flagging, logging/monitoring tools   * This role is open for remote position across USA. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.  

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