Spécialiste Litige (H/F) job opportunity at Otis Worldwide Corporation.

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Otis Worldwide Corporation Spécialiste Litige (H/F)
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loacation 23 RUE Delariviere Lefoullon, Defense Plaza, 92800, France, France
loacation 23 RUE Delariv..........France

Date Posted: 2026-02-06 Country: France Location: 23 RUE Delariviere Lefoullon, Defense Plaza, 92800, France Aperçu du poste En tant que Spécialiste Litige, vous êtes le garant du bon suivi des créances clients sur votre périmètre. Vous travaillez en étroite collaboration avec notre prestataire de recouvrement (GBS – Global Business Services) pour résoudre les litiges les plus complexes et assurer un recouvrement efficace. Au cours d'une journée type, vous devrez  : Suivre les litiges chantier et commerce remontés par GBS et accompagner les agences dans leur résolution Veiller au respect des délais de traitement des litiges clients Décider de l’orientation des dossiers avant contentieux ou passage en pertes et profits Analyser les comptes clients complexes et participer aux réunions clients Être le point de contact quotidien de GBS pour les questions de process et d’expertise métier Participer aux réunions de suivi des créances et du cash avec les agences Suivre les contrats suspendus pour non-paiement avec les Directeurs d’agence Gérer le processus de validation des décomptes généraux définitifs avec les managers projets Ce dont vous aurez besoin pour réussir : Bac +3 en finance, recouvrement ou équivalent 5 à 10 ans d’expérience dans un poste similaire Maîtrise des outils bureautiques (Office 365) et des systèmes d’information finance (JDE, Altysis…) Excellentes capacités d’analyse et de gestion de la complexité Sens du résultat, rigueur et autonomie Aisance en communication écrite et orale Esprit d’équipe et capacité à collaborer avec des interlocuteurs variés Suivi d’indicateurs de performance et analyse de données Quels sont les avantages ? Nous vous offrons un package complet : Treizième mois Contribution de l’entreprise aux cotisations santé & prévoyance, avantages du comité d’entreprise Plan d’épargne entreprise Participation Cantine d'entreprise/Tickets restaurant Accord télétravail : possibilité de 2j/semaine post période d'essai  If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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