Représentant, service à la clientèle job opportunity at Genuine Parts Company.

Home Jobs In Canada Tag: service à la clientèle Représentant, service à la clientèle position at Genuine Parts Company


DatePosted 3 Days Ago bot
Genuine Parts Company Représentant, service à la clientèle
Experience: General
Pattern: full-time
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service à la clientèle

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loacation Saguenay, QC, Canada
loacation Saguenay, QC....Canada

SOMMAIRE Sous supervision étroite, le représentant du service à la clientèle a la responsabilité de remplir correctement les commandes des clients et de gérer les appels entrants des clients. TÂCHES ET RESPONSABILITÉS Répondre aux demandes courantes des clients au sujet des produits, fournir des devis et traiter les saisies des commandes. Enregistrer les commandes des clients par téléphone, fax, courriel, en ligne, ou en personne (comptoir de ventes). Avoir une incidence sur la marge bénéficiaire brute de Motion Industries par la négociation du prix de vente et du prix d’achat, dans les limites de certains paramètres. Être en mesure d’ajuster le prix pour un client sans contrat afin de répondre aux exigences d’un client en fonction de la concurrence, tout en maximisant la marge bénéficiaire pour Motion Industries. Établir des liens avec les clients afin de fidéliser les clients et susciter des améliorations de processus. Commander des articles pour assurer un niveau de stocks approprié pour les clients. Assumer la responsabilité de l’approvisionnement de produits pour les stocks de la succursale, les stocks du centre de distribution ou les stocks des fournisseurs. Déterminer le mode d’expédition le plus rentable en termes de coût pour les commandes des clients. Travailler en partenariat avec les représentants de compte pour assurer la satisfaction des clients. Activer les commandes en souffrance. Puiser dans les stocks et préparer les commandes pour l’expédition aux clients. Traiter les retours des clients. Accomplir d’autres tâches qui lui sont attribuées. INFORMATION SUR L’ENTREPRISE Motion offre un excellent régime d’avantages sociaux qui comprend des options pour la couverture de soins de santé, un régime d’épargne retraite, le remboursement des frais de scolarité, les vacances, les congés de maladie et les congés payés. Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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