Data Center Support Engineer- On Site Milwaukee, WI position at DXC Technology.| United States Of America

_{Posted 9 Days Ago} bot

DXC Technology Data Center Support Engineer- On Site Milwaukee, WI

Experience: 3-years

Pattern: full-time

Country:

Copy Link Report

OND

USA - WI - ANY..........United States Of America

Job Description: About DXC Technology DXC Technology (NYSE: DXC) is a leading global provider of information technology services. We’re a trusted operating partner to many of the world’s most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com. Must be legally authorized to work in the United States without requiring sponsorship now or in the future. Bachelors degree or equivalent Minimum 3 years hand onn experience as Data Center Engineer Data Center Support Duties: Consists of site-specific tasks necessary to keep the Data Center running without interruption. Manages day-to-day functions including interfacing with Workload Performance Reporting (WPR), environment management, process enforcement, and optimization. Manages outside services team. A monthly meeting will be held with the client IT Manager(s)/Technical Leader(s) and operations team members responsible for the datacenter. The purpose of this meeting is to plan Data Center development and deal with issues in and around the datacenter. Regularly verify stock levels of consumable items (patch cables, power strips, etc) are sufficient. Order supplies if stock falls below an agreed level. Maintain general tidiness of inventory (racks, tools etc.) Manage storage rooms. Plan developments, deal with issues and work with WPR Policy and process enforcement: Access coordination for all vendors/contractors (Telecom vendors into Telco and similar rooms, as well as vendors resources such as EMC, NetApp. IBM etc.) Manages Data Center physical security and provides access to Data Centers for approved Change Requests (CR), incidents, break fix activities, etc. Maintains compliance for Data Center physical access audits; Activities include vendor id verification Break-Fix Support: Provide warranty and out-of-warranty repair for devices (OEM standard, enhanced, post-warranty). Dispatch technical support for Hardware Break-Fix during support hours. Troubleshoot issues; escalate to OEM or third-party as needed. Process warranty claims through OEM systems when applicable. Test device functionality and network connectivity post-repair. Obtain user acceptance and close service request ticket. Manage and coordinate all Change Request for the client, ensuring all approvals for requested changes are obtained, and all relevant policies are followed. Activities include: • Attend all Change Review Boards • Ensuring all affected parties are notified. • Close out all Changes as they are implemented. On-Site Software Support: Provide a software support Resource to the Customer Site (where the Device on which the software resides is located. Troubleshoot Issues to resolve or Escalate to Resolver Group specialists. Test for functionality, network connectivity, and access to Customer’s infrastructure as applicable. Installations, Moves, Adds, and Changes (IMACS): Provide IMACD Services for properly authorized and completed IMACD Service Requests. Respond to User questions on an IMACD Service Request. Coordinate with Customer personnel and applicable Customer Third Parties concerning scheduling and requirements. Hands and Eyes Support (for Network devices, Storage, Rack and stack devices): • Asset Management: Verify make, model, serial number, asset tag, and location of decommissioning hardware from requester’s list. • Hardware decommissioning CR approval must be verified • Un-rack hardware and accessories from the rack • Ensure device data, and patching data, are updated/deleted in their databases/tools • Ensure the decom request is properly closed out • Receiving RMA hardware or spare parts and replacing them or coordinating with respective hardware vendors to break fix the hardware issues • Power cycling the hardware etc • Other tasks as required by Client. • Installing Patch cables as clients request, and routing properly and label them • Connections included patching of server/appliance into appropriate patch panel, patching on patch fields, and/or SDF to switches. • Escorting and assisting Hardware vendor / service provider etc. (Incident / break-fix task) • Power Cycling/managing power tasks • Providing local hands-on support for scheduled power maintenance or shutdown activities using the defined Data Center protocol document for planned shutdowns. Also providing local onsite support in case of any unplanned emergency outage scenario. Work Environment – Office environment - 100% on-site - Milwaukee, WI At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Other Ai Matches

Java 开发工程师(寿险) Applicants are expected to have a solid experience in handling Job related tasks

Account Manager (Client Partner) Applicants are expected to have a solid experience in handling Job related tasks

Federal Proposal Manager Applicants are expected to have a solid experience in handling Job related tasks

22757 - zTPF, SabreTalk, FOS Developer Applicants are expected to have a solid experience in handling SabreTalk, FOS Developer related tasks

Customer Success Manager -Aerospace & Defence Applicants are expected to have a solid experience in handling Job related tasks

ServiceNow Solution Architect (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks

Senior SAP HCM Consultant with German Applicants are expected to have a solid experience in handling Job related tasks

Scrum Master Applicants are expected to have a solid experience in handling Job related tasks

Analyst Programmer（New-Project) Applicants are expected to have a solid experience in handling Job related tasks

SAP Test Automation Specialist Applicants are expected to have a solid experience in handling Job related tasks

Analyst III Infrastructure services Applicants are expected to have a solid experience in handling Job related tasks

Analyst II ERP Package Applications Applicants are expected to have a solid experience in handling Job related tasks

Manager Solution Architecture Applicants are expected to have a solid experience in handling Job related tasks

Senior ServiceNow Developer with German Applicants are expected to have a solid experience in handling Job related tasks

CyberArk PAM-konsulent Applicants are expected to have a solid experience in handling Job related tasks

Senior Talent Acquisition Consultant Applicants are expected to have a solid experience in handling Job related tasks

Policy Service Rep - Life and Annuity Analyst - US Applicants are expected to have a solid experience in handling Job related tasks

ICT consultant - Categorie Protette Applicants are expected to have a solid experience in handling Job related tasks

Sr Analyst III Software Engineering Applicants are expected to have a solid experience in handling Job related tasks

ServiceNow Hungary Senior Developer Applicants are expected to have a solid experience in handling Job related tasks

Senior Manager Sales, GrowthX Applicants are expected to have a solid experience in handling GrowthX related tasks

ERP Cloud Technical Consultant Applicants are expected to have a solid experience in handling Job related tasks

Finance Audit & Compliance Senior Analyst Applicants are expected to have a solid experience in handling Job related tasks

Data Center Support Engineer- On Site Milwaukee, WI job opportunity at DXC Technology.

Saved Jobs

No Job Saved

Other Ai Matches