Soporte Exchange Nivel 1 (En sitio, Apodaca) job opportunity at DXC Technology.

Home Jobs In Mexico Tag: Apodaca) Soporte Exchange Nivel 1 (En sitio, Apodaca) position at DXC Technology


DatePosted 19 Days Ago bot
DXC Technology Soporte Exchange Nivel 1 (En sitio, Apodaca)
Experience: General
Pattern: full-time
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Apodaca)

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loacation MEX - NLE - MONTERREY, Mexico
loacation MEX - NLE - MO..........Mexico

Job Description: Ubicación: Apodaca, Nuevo León, México Acerca de DXC: DXC ayuda a empresas globales a operar sus sistemas y operaciones críticas mientras moderniza la TI, optimiza arquitecturas de datos y garantiza seguridad y escalabilidad en nubes públicas, privadas e híbridas. Las compañías más grandes del mundo y organizaciones del sector público confían en DXC para implementar servicios que impulsen nuevos niveles de rendimiento, competitividad y experiencia del cliente en sus entornos tecnológicos. Acerca del puesto: Este rol se enfoca en brindar soporte técnico de primer nivel para entornos de correo electrónico, tanto en Exchange Online (Office 365) como en Exchange Server On-Premises. La persona será responsable de la gestión básica de buzones, diagnóstico de problemas comunes y uso de herramientas para seguimiento y resolución de incidencias relacionadas con la entrega de correo y autenticación. Funciones esenciales del puesto: Administrar buzones en Exchange Online y Exchange On-Premises (creación, eliminación, asignación de licencias). Configurar y revisar reglas de bandeja y transporte a nivel básico. Ejecutar trazas de mensajes (Message Trace y Message Tracking Logs) para análisis de entrega. Diagnosticar problemas comunes: Fallas en envío/recepción de correo. Problemas de autenticación y MFA. Incidencias con Outlook (Autodiscover, perfiles). Verificar conectividad mediante herramientas como Ping , Telnet y Nslookup . Interpretar encabezados de correo para seguimiento. Diferenciar funcionamiento entre Outlook cliente, Outlook Web y dispositivos móviles. Requisitos básicos: Titulado con cédula en  Licenciatura o Ingeniería en Sistemas, Informática o afín. DISPONIBILIDAD PARA ROTAR 3 TURNOS Y FINES DE SEMANA Conocimientos generales de protocolos de correo: SMTP, MAPI, POP, IMAP . Comprensión del funcionamiento de DNS para correo (registros MX , SPF ). Experiencia básica en Exchange Admin Center (EAC) y Exchange On-Premises. Manejo de colas de correo y revisión en Queue Viewer. Habilidades para análisis y resolución de problemas en entornos Microsoft 365. Otras cualidades valoradas: Capacidad para trabajar en equipo y comunicación efectiva. Orientación al detalle y enfoque en la mejora continua. Conocimiento básico de seguridad y autenticación multifactor (MFA). ¿Por qué DXC? / Vida en DXC: DXC es un empleador preferido con sólidos valores, que promueve una cultura de inclusión, pertenencia y responsabilidad corporativa. Nos dedicamos a inspirar y cuidar a nuestra gente. Fomentamos una cultura de aprendizaje, diversidad e inclusión, y estamos comprometidos con la ética y la ciudadanía corporativa. DXC es el lugar donde personas brillantes aprovechan oportunidades para avanzar en sus carreras y potenciar el éxito de los clientes. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available   here .

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