Concierge - 2 Folsom job opportunity at Gap Inc..

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DatePosted 30+ Days Ago bot
Gap Inc. Concierge - 2 Folsom
Experience: 2-years
Pattern: full-time
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loacation SF - 2 Folsom, United States Of America
loacation SF - 2 Folsom....United States Of America

About the Role The Concierge supports Gap Inc.’s San Francisco workplace by delivering a consistent, professional, and hospitality-driven experience for employees, guests, and partners. This role contributes to daily workplace operations and supports meetings, events, and visitor engagement in a fast-paced corporate environment. Working alongside the Senior Concierge and cross-functional teams, the Concierge helps ensure smooth front desk operations, secure access, and a welcoming atmosphere that reflects Gap Inc.’s values. The role requires strong service skills, attention to detail, and the ability to adapt to changing priorities. What You'll Do Provide a professional and welcoming first point of contact for employees, guests, vendors, and visitors. Support front desk operations, including visitor and vendor check-in, badge assistance, and access coordination in partnership with Security. Assist with meeting and event logistics, including setup, coordination, and on-site support. Respond promptly to requests from internal partners and visitors, ensuring a high level of service. Maintain awareness of daily schedules, activities, and building services to effectively support guests and new hires. Manage deliveries as needed. Monitor lobby and common areas to maintain a clean, organized, and inviting environment. Maintain current knowledge of local transportation, dining, and amenities. Provide occasional early morning, after-hours, or weekend support as business needs require. Who You Are Minimum of 2 years of experience in a customer-facing role within hospitality, workplace services, luxury retail, or a comparable professional environment. Strong commitment to delivering a high-quality, guest-centered experience with professionalism and empathy. Clear, courteous, and effective verbal and written communication. Demonstrates a polished, professional demeanor aligned with company guidelines. Proven ability to handle sensitive situations and information responsibly. Comfortable managing multiple priorities in a fast-paced environment. Team-oriented, dependable, and able to build positive working relationships across levels and functions. Strong attention to detail with the ability to follow processes and complete tasks reliably. Comfortable using Microsoft 365 (Outlook, Teams), Zoom, and visitor management systems such as Envoy (or similar). Ability to stand for extended periods (up to 8 hours) and perform job-related physical tasks with or without reasonable accommodation. Willingness to work occasional overtime or weekends as business needs require. Openness to feedback, learning, and continuous improvement.

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