Sales Service Representative job opportunity at Altera Corporation.

Home Jobs In Malaysia Tag: Job Sales Service Representative position at Altera Corporation


DateMore Than 30 Days Ago bot
Altera Corporation Sales Service Representative
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeMaster's (M.A.)
loacation Penang 15, Penang, Malaysia, Malaysia
loacation Penang 15, Pen..........Malaysia

Job Details: Job Description: We are seeking a highly organized, customer-focused Sales Service Representative to support our Inside Sales Representatives (ISRs) and field sales teams in delivering exceptional service throughout the Lead-to-Order process. In this role, you will act as a key operational link between ISRs, Account Managers, FAEs, distributors, and end customers. You will support and execute customer and distributor orders, ensuring accurate, timely fulfillment to support Altera’s revenue goals. As a customer-facing representative, you will collaborate cross-functionally with teams including Sales, Marketing, Planning, Finance, Trade, Logistics, Pricing, and Quality Team to identify and resolve customer issues efficiently. Building strong, trusted relationships with both internal and external stakeholders will be essential to your success. Key Responsibilities: Support the complete order lifecycle for direct, distribution, consignment, and sample customers—including entry, changes, cancellations, returns, and credit/debit processing—ensuring compliance with policies and regulations. Support Altera Samples and Academic Program operations, including order management, delivery coordination, Mechanical Samples, internal shipments, and university requests. Administer the Altera Samples Request Portal, ensuring timely processing of returns, tracking, documentation, and lead time communication. Coordinate production and sample schedules with internal stakeholders and Subcons, securing necessary approvals and logistics support. Support consignment-related activities such as shipments, returns, stock reconciliation, and buffer fulfillment. Support customer-related inquiries and processes, including procurement, licensing, shipping, export, scheduling, and site-specific requirements. Support design registration, pricing, and compliance documentation in collaboration with Business Management and Legal teams. Support NPIs, product allocations, escalations, and forecasting by aligning with Sales, Planning, and Distribution. Support and maintain Power BI dashboards and reports to support operational visibility and business planning. Contribute to global and regional projects related to order management, master data, and supply chain systems, including testing and implementation. Support onboarding and training for new team members across tools, platforms, and operational workflows. Qualifications: Bachelor’s degree in business or supply chain or related field. Minimum 2 years working experience in Semiconductor business or related field. Some supply chain, program management, order management, planning or related experience in a semiconductor or high-tech company. Experience with MS Excel, Word, PowerPoint, Outlook, MS Office Excellent verbal and written communication and presentation skills in English is required Ability to develop clear understanding of customer requests and communicate them to a broad set of stakeholders. Desired Competencies Experience in FPGA business Experience in Customer-facing role Experience with ERP & CRM systems (SAP, Oracle, Salesforce), Excel, Power BI  Fluent in Mandarin/ Cantonese as a second language a plus Detail orientation, self-starter and strong teamwork. Flexibility to work across different time zones People skills (teamwork, conciseness, working independently) and good business acumen Ability to multitask and work in a dynamic and changing environment either independently or in a team Effective communication skills with the ability to adapt style and content appropriately for the audience Job Type: Regular Shift: Shift 1 (Malaysia) Primary Location: Penang 15, Penang, Malaysia Additional Locations: Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Other Ai Matches

Senior Oracle Fusion Business Analyst - Invoice to Pay Applicants are expected to have a solid experience in handling Job related tasks
Salesforce Developer - Sales Cloud Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
FPGA Circuit Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Data Engineering Applicants are expected to have a solid experience in handling Data Engineering related tasks
Technical Program Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Principal Verification Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Business Analyst - Record to Report Applicants are expected to have a solid experience in handling Job related tasks
Senior Static Timing Analysis (STA) Developer Applicants are expected to have a solid experience in handling Job related tasks
SoC & FPGA Performance Architect Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Director – IP Development Applicants are expected to have a solid experience in handling Job related tasks
A&D Product Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Firmware Functional Safety Engineer Applicants are expected to have a solid experience in handling Job related tasks
Firmware Development Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Internal Sales Representative Applicants are expected to have a solid experience in handling Job related tasks
Director, Outbound Marketing Applicants are expected to have a solid experience in handling Outbound Marketing related tasks
Principal FPGA Compiler Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
FPGA Design & DV Engineer Applicants are expected to have a solid experience in handling Job related tasks
FPGA Circuit Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Technical Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Design Verification Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Hardware/Software ML Inference IP and Compiler Developer Applicants are expected to have a solid experience in handling Job related tasks
Performance Power Validation Manager Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Sr/Straff DevOps Developer Applicants are expected to have a solid experience in handling Job related tasks