Associate Manager, B2B Sales position at Concentrix.| United States Of America

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Concentrix Associate Manager, B2B Sales

Experience: 3-years

Pattern: full-time

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Associate

USA Nashville ..........United States Of America

Job Title: Associate Manager, B2B Sales Job Description The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first , inclusive culture and a genuine sense of belonging ? Would you like to join a company that earns “ World’s Best Work places , ” “ Best Company Culture , ” and “ Best Companies for Career Growth ” awards every year? Then a / a n Associate Sales Manager position at Concentrix is just the right place for you! As a/ an Associate Sales Manager , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being , proudly united as “ game-changers .” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation . And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine a n all- new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies , and continuing support you’ll need to succeed. Plus, at Concentrix, there ’ s real career (and personal) growth potential . In fact, a bout 80% of our managers and leaders have been promoted from within ! T hat’s why w e offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE: Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met YOUR QUALIFICATIONS Must be able to commute to our Nashville, TN office 3+ years proven work experience in a sales role A passion for customer experience and driving team results Experience in operations and strategy building Excellent Coaching history A record of developing and retaining great employees Experience maximizing revenue through best practices Experience working with Salesforce.com or similar CRM Experience finding solutions as a manager Change Management skills WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people .” That’s why w e significantly invest in our game-changers , our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we ’ ll invest in YOU to aid in your c areer path and in your personal development. In this role, you ’ll also be provided with : The base salary range for this position is $19.71- $24.04 /hr. (pay rate will not be below the applicable minimum wage) , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP) , 401(k) retirement plan , paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you M entorship programs that support your rewarding career journey  A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, # MyOneEarthPromise , and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU ! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 4 4 0,000 game-changers around the globe call Concentrix their “employer of choice . ” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. ACKNOWLEDGEMENTS: Physical and Mental Requirements   The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com .  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.   For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE . Location: USA Nashville - 621 Mainstream Drive Language Requirements: English Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .

Associate Manager, B2B Sales job opportunity at Concentrix.

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