Customer Representative (French-speaking) – Airline Company job opportunity at Concentrix.

Home Jobs In Portugal Tag: Job Customer Representative (French-speaking) – Airline Company position at Concentrix


DatePosted 8 Days Ago bot
Concentrix Customer Representative (French-speaking) – Airline Company
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation PRT Lisbon - Av. Mediterraneo, N°1, Portugal
loacation PRT Lisbon - A..........Portugal

Job Title: Customer Representative (French-speaking) – Airline Company Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site)  you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Customer Service Representative, you will: Be in charge of booking management (altering, canceling, or creating new reservations) Assist clients via inbound/outbound calls and email Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility) Deal with claims (strikes, lateness, Cancelation etc.) Give real-time, accurate information that empowers the customer to make decisions. Go beyond the customer's service expectations so they will remember and share their great experience. Listen to the customer's unique situation and acknowledge their needs. Your qualifications Concentrix is a great match if you: Have a high level of French (C1) and English (B2) - written and oral Have excellent communication skills coupled with empathy and team spirit Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential) Have at least 6 months of experience in Customer Service or as a tourism/travel representative If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: C ompetitive salary (base and additional bonuses)   Central location in Lisbon, Portugal Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal-opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. Location: PRT Lisbon - Av. Mediterraneo, N°1 Language Requirements: French (Required) Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

Senior Business Analyst Applicants are expected to have a solid experience in handling Job related tasks
Représentant Clientèle (Francophone) - Solutions de Chauffage Applicants are expected to have a solid experience in handling Job related tasks
Ilo-Ilo iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Professional, BI Specialist Applicants are expected to have a solid experience in handling BI Specialist related tasks
Service Representative (French-speaking) - For Audi - Remote Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Rep – Tax (Seasonal, Remote) Applicants are expected to have a solid experience in handling Remote) related tasks
Flemenkçe Müşteri Danışmanı Applicants are expected to have a solid experience in handling Job related tasks
Collections Advisor Applicants are expected to have a solid experience in handling Job related tasks
General Ledger Accounting SME Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - Medical Vacancies - English & Multilingual Applicants are expected to have a solid experience in handling Job related tasks
Associate, Sales Support Applicants are expected to have a solid experience in handling Sales Support related tasks
Customer Service Representative (Swedish-speaking) - On-site - Banking Industry BN01 Applicants are expected to have a solid experience in handling Job related tasks
2026 Training and Quality GVPTP Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Bridgetowne Events 2026 Applicants are expected to have a solid experience in handling Job related tasks
Skype for Business & MS Teams Consultant Applicants are expected to have a solid experience in handling Job related tasks
Account Manager (German-speaking) - Hybrid - Hospitality Industry RH01 Applicants are expected to have a solid experience in handling Job related tasks
Content Moderator (Polish-Speaking) – Global e-Commerce Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Eton 2026 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - German Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (Portuguese-speaking) - Cryptocurrency Company Applicants are expected to have a solid experience in handling Job related tasks
Associate, Sales Development (Thai Speaker) Applicants are expected to have a solid experience in handling Sales Development (Thai Speaker) related tasks
Customer Service Representative (Bilingual: Turkish/English) - Amman Applicants are expected to have a solid experience in handling Job related tasks
Content Moderator (Dutch-Speaking) – Global e-Commerce Applicants are expected to have a solid experience in handling Job related tasks