Manager I, Quality job opportunity at Concentrix.

Home Jobs In India Tag: Quality Manager I, Quality position at Concentrix


DatePosted 14 Days Ago bot
Concentrix Manager I, Quality
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Quality

Copy Link Report
degreeOND
loacation IND Kolkata - DLF IT, Tower A, 10th Flr, India
loacation IND Kolkata - ..........India

Job Title: Manager I, Quality Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements Maintain accurate metrics of direct reports individual performance as well as overall team level performance Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans Develop strong working relationships with key Business stakeholders, internal and external Oversee audits of key support processes within each account and recommend changes Key skills and knowledge: Green Belt Six Sigma Demonstrated ability to comprehend, analyze, and interpret. Solid understanding of the organization's business operations and industry. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Excellent attention to detail. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Demonstrated ability to mentor, coach and provide direction to team members. Demonstrated ability to lead team members - organizing and prioritizing projects in a fast-paced and deadline-oriented business environment. Advanced Microsoft Office skills. Demonstrated business acumen. Educational Qualification : Bachelor’s degree Disclaimer : - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Kolkata - DLF IT, Tower A, 10th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

MARVEL Trainer SCIM Applicants are expected to have a solid experience in handling Job related tasks
Advisor I, Customer Service - Japanese Applicants are expected to have a solid experience in handling Customer Service - Japanese related tasks
Customer Service Advisor - Phenom - Work Anywhere 2023 Applicants are expected to have a solid experience in handling Job related tasks
Associate, Customer Acquisition (Hong Kong) Applicants are expected to have a solid experience in handling Customer Acquisition (Hong Kong) related tasks
2025 Training and Quality GVPTP Applicants are expected to have a solid experience in handling Job related tasks
El Salvador Tech Support ES Applicants are expected to have a solid experience in handling Job related tasks
WAH iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02 Applicants are expected to have a solid experience in handling Job related tasks
2025 Training and Quality GVPAD – Training Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Customer Support (German-speaking) - Social Media Applicants are expected to have a solid experience in handling Job related tasks
Sr. Consultant, Client Success Business Consulting Applicants are expected to have a solid experience in handling Client Success Business Consulting related tasks
Spanish Game Changer - Customer Service Applicants are expected to have a solid experience in handling Job related tasks
Alabang iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Technical Game changer - English Speakers Applicants are expected to have a solid experience in handling Job related tasks
Auxiliar de prevención de pérdidas - Mérida Applicants are expected to have a solid experience in handling Job related tasks
Sr Backend Developer - Node js/Typescript Expert - Bilingual Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Davao XTRA 2026 Applicants are expected to have a solid experience in handling Job related tasks
PWD Hiring - Baguio 2025 Applicants are expected to have a solid experience in handling Job related tasks
Representative, Facilities Applicants are expected to have a solid experience in handling Facilities related tasks
Manager I Quality Applicants are expected to have a solid experience in handling Job related tasks
Recruiter II Applicants are expected to have a solid experience in handling Job related tasks
Superviseur (F/H) Service Client - Français - Anglais - Marrakech Applicants are expected to have a solid experience in handling Job related tasks