Senior Specialist, Customer Acquisition (Japan) job opportunity at Concentrix.

Home Jobs In Singapore Tag: Customer Acquisition (Japan) Senior Specialist, Customer Acquisition (Japan) position at Concentrix


DatePosted 18 Days Ago bot
Concentrix Senior Specialist, Customer Acquisition (Japan)
Experience: 5-years
Pattern: full-time
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Customer Acquisition (Japan)

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loacation SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2, Singapore
loacation SGP Singapore ..........Singapore

Job Title: Senior Specialist, Customer Acquisition (Japan) Job Description The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle. Success in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close. JOB RESPONSIBILITIES Pipeline & Customer Engagement Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels. Conduct structured discovery to identify customer use cases, technical needs, and decision criteria. Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing. Sales Execution & Performance Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey. Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment. Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce. Collaboration & Customer Experience Provide feedback on customer needs, competitive insights, and product opportunities to internal teams. Uphold a high standard of professionalism, responsiveness, and customer-centric communication. Product Knowledge & Market Awareness Stay up to date on the product functionality, new feature releases, and real-world use cases. Understand AI/ML market trends and competitive dynamics to position the product effectively during customer conversations. Stay flexible and able to be agile in an ever changing landscape Ad hoc tasks given REQUIREMENTS Experience & Skills 3–5 years of inside sales or closing experience in SaaS , preferably in a high-velocity or SMB sales environment. Proven track record of meeting or exceeding pipeline and revenue targets. Strong verbal and written communication skills with an ability to build credibility quickly. Skilled in consultative selling and discovery frameworks (e.g., BANT, MEDDICC…). Comfortable running structured sales calls, handling objections, and proposing tailored solutions. Proficiency in both English and Japanese is required to effectively manage client engagements in Japan and Southeast Asia. This role necessitates strong communication skills to cater to our diverse client base and ensure seamless interactions across these regions. Tools & Operating Rigor Proficiency with  Salesforce  or other CRMs. Strong commitment to pipeline accuracy and data hygiene. Familiarity with sales engagement tools and workflows (e.g., call cadences, email sequencing) Mindset & Behaviors Highly motivated, competitive, and performance-driven. Organized and reliable in managing multiple prospects and follow-up cycles. Customer-obsessed, solution-oriented, and eager to contribute to a rapidly evolving AI business. OTHER INFORMATIONS Permanent position Working Arrangement: Fully on-site Working Hours: Monday-Friday Office Location: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 Privacy and Information security Adhere security requirements in the process. Protect the privacy of personal information. If this sounds like an interesting opportunity, hit apply! *Only shortlisted candidates will be contacted Location: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2 Language Requirements: English (Required), Japanese (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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