Associate, Sales Support job opportunity at Concentrix.

Home Jobs In Malaysia Tag: Sales Support Associate, Sales Support position at Concentrix


DateMore Than 30 Days Ago bot
Concentrix Associate, Sales Support
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Sales Support

Copy Link Report
degreeAssociate
loacation MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak, Malaysia
loacation MYS Kuala Lump..........Malaysia

Job Title: Associate, Sales Support Job Description This Virtual Customer Support Specialist role is responsible for servicing the inbound que pertaining to SAP store listed products via: •Live chat •Incoming Tickets In addition, the role is responsible for demonstration of required products to SAP potential customers via conference call. Responsibility/Activity Escalate clients' requests and complaints to appropriate channels. Update clients about their requests and complaints status accordingly Gather client's feedback, identify problem trend and report to supervisor for discussion or Resolve and accurately log customer's post-sale requests with the highest level of professionalism. Services may include responding to general order status and delivery queries, expediting Escalating issues which are beyond the training level provided. Provide full support to end user following protocols agreed between Webhelp and our client focusing on quality and appropriate communication. Engage with internal & external parties to understand requirements for execution REQUIRED SKILL (MUST) Minimum 3 years’ experience in Technical support and Customer Service Have understanding about E-commerce Understand Software and Hardware Excellent verbal and written communication skills in English Education level: Diploma and above Minimum 2 years’ experience in IT or relevant experiences Be familiar with the Computer and Laptop Able to support APJ hour : 8am - 5pm Basic knowledge about Excel Knowledge on Javascript and/or Cloud Development Have sales representative experience. Having technical customer support is an advantage. Basic mathematical skills Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Language Requirements: English Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

Flemenkçe Müşteri Danışmanı Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (English-speaking) - Cash App Services Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Homecoming - Baguio - 2025 Applicants are expected to have a solid experience in handling Job related tasks
B2B Sr. Partner Success Specialist - German Applicants are expected to have a solid experience in handling Job related tasks
Content Moderation Advisor - Ryiadh Applicants are expected to have a solid experience in handling Job related tasks
Trainer (F/H) - Marrakech - Français - Anglais - Expérimenté Applicants are expected to have a solid experience in handling Job related tasks
BP Clark 2025 Applicants are expected to have a solid experience in handling Job related tasks
Recruiter I Applicants are expected to have a solid experience in handling Job related tasks
Asesor de Servicio al Cliente - Mercado Español - SM01 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Bulacan Hub 2026 Applicants are expected to have a solid experience in handling Job related tasks
Solution Specialist (Swedish-speaking) - Hybrid - Cloud Solutions MV02 Applicants are expected to have a solid experience in handling Job related tasks
Associate, Customer Acquisition Applicants are expected to have a solid experience in handling Customer Acquisition related tasks
Sr. Quality Evaluator (f/m/d) Social Media Sales - Swedish Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (German-speaking) - Vehicles Transportation Platform Applicants are expected to have a solid experience in handling Job related tasks
English - Customer Success Specialist Applicants are expected to have a solid experience in handling Job related tasks
Conseiller Client (F/H) - Service Client - Dakar - Français & Anglais Applicants are expected to have a solid experience in handling Job related tasks
Associate Customer Acquisition (Hong Kong) Applicants are expected to have a solid experience in handling Job related tasks
2026 Training and Quality GVPJK Applicants are expected to have a solid experience in handling Job related tasks
Customer Acquisition Specialist- Italian Speaker Applicants are expected to have a solid experience in handling Job related tasks
Representative, Operations Applicants are expected to have a solid experience in handling Operations related tasks
(Hybrid) B2B Renewal Specialist - English Applicants are expected to have a solid experience in handling Job related tasks
Refer a Friend (Spain Master) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Homecoming - UPA 2026 Applicants are expected to have a solid experience in handling Job related tasks