Technical Support Engineer - Wireless Products job opportunity at Hitachi.

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DatePosted 3 Days Ago bot
Hitachi Technical Support Engineer - Wireless Products
Experience: 3-years
Pattern: full-time
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loacation Krakow, Lesser Poland, Poland, Poland
loacation Krakow, Lesser..........Poland

Location: Krakow, Lesser Poland, Poland Job ID: R0121937 Date Posted: 2026-03-06 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No Job Description: How You Will Make an Impact Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions Debug, resolve, and reproduce critical issues to ensure optimal customer experience Support integration and launch of new products at customer sites Prepare and configure devices for demonstrations, diagnostics, and application evaluations Perform remote and onsite service work, including equipment assessment and field upgrades Utilize Customer Resolution Management tools to track and escalate product issues Collaborate with developers, QA, and product management to improve solutions Participate in industry events, trade shows, and technical conferences to represent the organization Your Background BSc or MSc degree in Telecommunications, Computer Science, Electronics, or a related field 3+ years of experience in customer support and testing of network protocols/telecommunication systems Strong knowledge of Wi-Fi standards, broadband applications, and host stack protocols (IPv4/IPv6/TCP/UDP) Advanced Linux skills and familiarity with database solutions (MySQL, Oracle) Excellent communication and interpersonal skills with a collaborative mindset Preferred: Experience with 4G/5G technologies, 3GPP specs, field testing, and debugging tools (Wireshark, QXDM) Familiarity with VMware setup and CRM tools for customer support is a plus Fluent in English; additional languages are an advantage Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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