Customer Service Representative II - Campinas/SP job opportunity at Solenis.

Home Jobs In Brazil Tag: Job Customer Service Representative II - Campinas/SP position at Solenis


DatePosted 19 Days Ago bot
Solenis Customer Service Representative II - Campinas/SP
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Campinas, Brazil, Brazil
loacation Campinas, Braz..........Brazil

Posição: Customer Service Representative II Localidade de trabalho : Campinas/SP Modelo de trabalho: Híbrido Primary Role  As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.   You will be the liaison between the customer and/or sales team and the plant/warehouses for order confirmations and delay of orders.  You will also complete returns, invoice corrections, answering all questions in regard to orders, and completing all customer’s requests for Solenis North America.  Successful candidate able to assess and resolve obstacles with the primary objective of providing the customer with a high quality and responsive experience. Key Accountabilities/Essential Functions of the Job Process orders received via E-mail, Phone and/or System Generated - 35% Follow through with customer / plant order changes - 20% Identify and process invoice corrections - 15% Process returns and/or transfer of product - 10% Complete daily reports to ensure orders are delivered on time and full - 10% Set up / maintain new customer accounts - 5% Fulfill expedite requests as needed - 5% Education Minimum of High School Diploma; Bachelor’s Degree preferred Experience Must have a minimum of two or more years of employment during or post education.  Previous Customer Service Experience a plus. Knowledge SAP knowledge a plus, skilled in Outlook and Excel Licensure & Certifications Travel Requirement  Less than 5%; as required for customer or plant visits and training General Work Environment The successful candidate must understand and support Commercial unit, Supply Chain and financial strategies.  The candidate will work with all members of the organization to communicate issues and/or needs for orders.  Act as the liaison to the organization on matters related to customer orders.  A “can do” attitude is highly desired to succeed with customers, sales, leadership and teammates. Skills: Behavioral & Technical Communication within all levels of the organization both oral and written; must possess strong interpersonal skills; Proven ability to work in a fast paced environment with complex business scenarios; strong problem solving skills; Sobre a Solenis   Somos uma indústria química que diariamente se propõe a resolver desafios complexos no tratamento de água, melhoria de processos e de higiene para clientes nos mercados de consumo, industrial, institucional, alimentos e bebidas e água de piscinas e spas, por meio de pessoas, experiência e tecnologia. Somos líderes globais na produção e aplicação especialidades químicas com foco no fornecimento de soluções sustentáveis para setores com uso intensivo de água, incluindo os mercados de consumo, industrial, institucional, de alimentos e bebidas, e de água de piscinas e spas. Nossa missão é ser um parceiro e entregar valor ao resolver desafios operacionais e de sustentabilidade com as pessoas certas, a experiência certa e a tecnologia certa com soluções que ajudam a preservar os recursos naturais e promovem ambientes mais limpos e seguros. Na Solenis você encontrará um excelente ambiente de trabalho, com autonomia, desafios e oportunidades de crescimento. Valorizamos a diversidade e estamos na constante caminhada para nos tornarmos uma empresa mais diversa e inclusiva a cada dia, isso reflete-se em nossos processos seletivos. Reforçamos que todas as pessoas são bem-vindas, independente de gênero, raça, orientação sexual, identidade de gênero, idade, deficiência ou qualquer outra característica. O (a) candidato (a) selecionado (a) deverá ter uma ética de trabalho exemplar e altos padrões de integridade. Venha fazer parte do time Solenis!

Other Ai Matches

Scientist Applicants are expected to have a solid experience in handling Job related tasks
Scientist – Barrier Coatings Applicants are expected to have a solid experience in handling Job related tasks
Business Development Manager Applicants are expected to have a solid experience in handling Job related tasks
Monteur Elektrotechnisch / Mechanisch – 3-ploegendienst (Enschede) Applicants are expected to have a solid experience in handling Job related tasks
Servicetechniker (m/w/d) Horeca - Region Graubünden oder Umgebung Applicants are expected to have a solid experience in handling Job related tasks
Water Treatment Operator Applicants are expected to have a solid experience in handling Job related tasks
(Senior) Finance Analyst - Reporting & Working Capital Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Finance Analyst, Procurement Applicants are expected to have a solid experience in handling Procurement related tasks
Key Account Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Key Account Executive – Scandinavia North (Pulp & Paper) Applicants are expected to have a solid experience in handling Job related tasks
Senior Logistics Procurement Specialist - Europe Applicants are expected to have a solid experience in handling Job related tasks
Operations Director Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Field Service Specialist Applicants are expected to have a solid experience in handling Job related tasks
Commercieel Technisch Accountmanager – TASKI Machines & Robotics (NL) Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Key Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Practicante en Recursos Humanos Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Servicetechniker Taski (m/w/d) - Gebiet Salzburg Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Talent Community Australia & New Zealand Applicants are expected to have a solid experience in handling Job related tasks
Gestionnaire de Territoire - Outaouais Applicants are expected to have a solid experience in handling Job related tasks
Analista de Gestão da Qualidade | Bairro - Socorro/SP Applicants are expected to have a solid experience in handling Job related tasks
Scientist Applicants are expected to have a solid experience in handling Job related tasks
Servicetechniker (m/w/d) Horeca Applicants are expected to have a solid experience in handling Job related tasks
Operador(a) de Utilidades II | Paulínia/SP Applicants are expected to have a solid experience in handling Job related tasks