Service Sales Specialist job opportunity at Hitachi.

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Hitachi Service Sales Specialist
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loacation Stone, Staffordshire, United Kingdom, United Kingdom
loacation Stone, Staffor..........United Kingdom

Location: Stone, Staffordshire, United Kingdom Job ID: R0106821 Date Posted: 2025-10-09 Company Name: HITACHI ENERGY UK LIMITED Profession (Job Category): Sales, Marketing & Product Management Job Schedule:  Full time Remote: No Job Description: The opportunity As a Service Sales Specialist , you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs. In this role, you are responsible for Service tenders from initial customer request to contract closing and handover to operations. Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position. Please note we are unable to provide visa sponsorship on this position. 50% UK-wide travel requirement rest will be based out of our Stone offices and then Stafford when we move to our purpose built facility in 2027. How you'll make an impact Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions. Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio. Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends. Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction. Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process. Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions. Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives. Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics. Your background Bachelor’s degree in Engineering or technical disciplines or similar. Proven experience in sales, sales support, and/or service of power systems/solutions (40% sales in the role) . If you have experience working with electric substation equipment (i.e., IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred. Being familiar with the Operations & Maintenance practices of electric substation equipment and substation construction. In order to meet your customers, you will need to be available to travel. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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