Customer Support Specialist job opportunity at FEDRIGONI.

Home Jobs In Italy Tag: Job Customer Support Specialist position at FEDRIGONI


DatePosted 30+ Days Ago bot
FEDRIGONI Customer Support Specialist
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Fabriano, Italy
loacation Fabriano....Italy

Ready to elevate the creativity of our brands? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. Discover Extraordinary* Every Day. The role designed for you In your role as Customer Support Specialist, you will be part of our Customer Care Italy team based in Fabriano and you will bring your contribution in achieving the company sales target, providing an excellent level of customer service to current clients in Italy. You will perform sales orders and sampling in our ERP system (SAP), from entry to dispatch You will organize shipments to customers, track orders to deliver, and address post-sale shipping issues. You will be the assigned point of reference for a group of Area Managers & External Agents, supporting them in managing customer requests and developing new business opportunities. You will guarantee a high-level of customer experience, understanding and supporting customer needs and requirements. You will perform reactive Cross-selling activity to the client when the requested product is not available. You will ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete information, sources. The Attitudes and Skills We’re Looking For: You have a Bachelor/master’s degree in economics, Languages, or related fields. You have previous experience in Customer Service or Commercial Back Office roles. You are goal oriented, have strong analytical and problem-solving skills. You are reliable, flexible and great with people. You have a strong customer orientation. You are curious, eager to learn and have a hands-on approach. You have a good knowledge of Excel and other IT tools, while a good knowledge of SAP is a plus. You are fluent in Italian and English; other languages are a plus. What You Can Expect from Our Selection Process Interview with the HRBP Fabriano Business and with the Customer Service Manager Based in: Italy, Fabriano. Ready to start your new exciting journey with us? Come Discover Extraordinary* Every Day. We are happy to make any reasonable adjustments to the recruitment process to accommodate your needs. We are committed to ensuring that every person feels connected, that their uniqueness is valued and celebrated and that everyone feels that they belong. This is why providing our people with a flexible and welcoming work environment is one of our top priorities. Learn more about life at Fedrigoni: https://fedrigoni.com/en/work-with-us/

Other Ai Matches

JUNIOR PRODUCTION & PLANNING MANAGER Applicants are expected to have a solid experience in handling Job related tasks
Analista de Custos e FP&A Applicants are expected to have a solid experience in handling Job related tasks
Transformation Manager Fabriano Business – Fedrigoni Special Paper Applicants are expected to have a solid experience in handling Job related tasks
Technical Customer Support Applicants are expected to have a solid experience in handling Job related tasks
Business Development Manager Applicants are expected to have a solid experience in handling Job related tasks
HRIS Coordinator Applicants are expected to have a solid experience in handling Job related tasks
FP&A Manager Applicants are expected to have a solid experience in handling Job related tasks
Industrial Controller Applicants are expected to have a solid experience in handling Job related tasks
Sales Manager - Germany (South) Applicants are expected to have a solid experience in handling Job related tasks
Sales Promotion Manager - Paper and Packaging Applicants are expected to have a solid experience in handling Job related tasks
Sales Assistant Applicants are expected to have a solid experience in handling Job related tasks
SALES REPRESENTATIVE ROLLS - Italy Applicants are expected to have a solid experience in handling Job related tasks
Coating Planner Applicants are expected to have a solid experience in handling Job related tasks
Plant HR Business Partner Pordenone Applicants are expected to have a solid experience in handling Job related tasks
Product Manager Special Papers Applicants are expected to have a solid experience in handling Job related tasks
IT ERP Specialist Applicants are expected to have a solid experience in handling Job related tasks
R&D and Regulatory Specialist Applicants are expected to have a solid experience in handling Job related tasks
Manutentore Meccanico Applicants are expected to have a solid experience in handling Job related tasks
HR Planning and Systems Specialist – Special Papers Applicants are expected to have a solid experience in handling Job related tasks
Production and Capacity Planner Applicants are expected to have a solid experience in handling Job related tasks
Textile Marketing & Social Media Specialist Applicants are expected to have a solid experience in handling Job related tasks
Customer Success Management Applicants are expected to have a solid experience in handling Job related tasks
Sales Manager - Germany Applicants are expected to have a solid experience in handling Job related tasks