Practice Coordinator – Division of Hospital Medicine job opportunity at Albany Med Health System.

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DatePosted 3 Days Ago bot
Albany Med Health System Practice Coordinator – Division of Hospital Medicine
Experience: General
Pattern: full-time
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degreeAssociate
loacation 66 Hackett Blvd Albany, NY 12208, United States Of America
loacation 66 Hackett Blv..........United States Of America

Department/Unit: AMCPR - Transition of Care Clinic Work Shift: Day (United States of America) Salary Range: $51,755.37 - $77,633.06 This position provides overall administrative management of a variety of business-related functions and cost center management under the direction of the Practice Administrator. Provides hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities to ensure their successful management. Works closely with the Practice Administrator, Chair, Associate Medical Director of Hospital Affairs, and the Division Head to establish and maintain an efficient, cohesive and productive work team within the entire department and to help the practice achieve the institutional mission of high quality provision of care for patients. Job Description Human Resources       Process all necessary recruitment transactions, to include provider interview       Interviewing and hiring        All onboarding, including requesting of sign ons and training coordination for provider and non-provider staff       Regular rounding with direct reports        Prepare performance reviews for any direct reports        Develop and maintain employee’s annual goals        Implementation of corrective action and performance improvement plans -           Prepares information requested or required for compliance with laws -           Protects the interests of employees and the company in accordance with Company Human Resources policies and governmental laws and regulations        Directly supervises all administrative staff        Acts as an information resource for administrative questions in close cooperation   with Administrator         Maintains effective communication with staff in all levels in a timely and effective         Monitors all time performance and pay practices and systems for effectiveness   and cost containment        Regularly review and make recommendations to Administrator for updated employee job descriptions and (re)allocation of job duties for the administrative staff        Ensure all policies and procedures of the institution are followed operationally        Manage time off requests in addition to staff accommodation        Prepare annual performance review for any direct reports; review and   collaborate APP APR’s in collaboration with physician leadership        Develop staff incentive programs to maintain and/or increase staff morale and   reduce turnover       Handle any employee issues or grievances       Manage payroll and benefits for staff       Prepare bi-weekly payroll for AMC staff       Coordinate agency staffing as needed, with physician leadership, including review and approval of time cards       Complete all new hire and termination processes timely via Workday       Coordinate the administrative staff schedule and authorize and deny    overtime when necessary       Coordinate, facilitate and document staff meetings and ensure institutional and departmental information and initiatives are shared consistently and effectively. monitors staff for compliance       Track and monitor provider licensure and DEA renewals as well as requirements for credentialing and medical staff Financials and Metrics        Manage the overall operating budget for the site        Quality reporting (EPIC Slicer Dicer, Vizient, Press Ganey)         Investigates discrepancies and significant changes in monthly expenses; reports   discrepancies to the Administrator       Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and/or corrective actions, focused on the importance of maximizing results -           Ensures proper invoicing and tracking of receivables and payments to vendors -           Responsible for Accounts Payable and accurate record keeping of expenses. -           Maintain excellent communication on billing matters between the department and billing   Operations       Coordination of provider schedules to include development and oversight in addition to schedule updates and changes as necessary       Provider weekly floor assignment distributions       Create templates for Transition of Care Clinic and ensure proper registration and        insurance approvals for any patient scheduled in the clinic       Collaborate with physician leadership and clinical staff to ensure appropriate    scheduling of patients to be seen in the Transition of Care Clinic       Ensure completion of regular tracking reports and tasks through completion, management or delegation, reporting anomalies to Administrator timely       Ensure compliance with all governing regulatory authorities       Serves as a resource for facilities management for the practice of including any   repairs, service contracts for equipment and the inventory of all capital equipment and audits for completion -            Maintains optimal physical environment for the Department and reports any  unsafe conditions, inoperative equipment or other adverse conditions to    Administrator   Patient Satisfaction       Manage elevated patient grievances and coordinate service recovery efforts when needed        Ensure fiscal and operational activities are performed in such a manner that they are aligned patient satisfaction   Management Support and Other Tasks Assists Practice Administrator in development and evaluation of departmental policies and procedures Assists Practice Administrator in Practice-wide special projects Prepares staff to respond effectively to both internal and external company issues Uses discretion at all times to ensure patient confidentiality Provide administrative support to Faculty, APP’s, and Administrator All position requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor, subject to reasonable accommodations. Minimum Qualifications  Associates’ Degree  Proven management skills with a minimum of three years of experience   working in a management capacity in a medical office or clinical setting. Must project a professional image, set an example of excellence and earn the confidence of others.   Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public. Exceptional interpersonal and relationship-building skills are required Ability to deal with difficult situations with a high level of emotional intelligence Strong confidentiality skills, and have the ability to quickly earn the confidence of others. Must always maintain a “patient comes first” attitude. Self-motivation, swift learning ability and a “can-do,” optimistic attitude is imperative. An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills. Experience with medical recordkeeping and billing system is strongly preferred Must have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data Ability to be a proactive and effective problem solver Must be HIPAA compliant at all times Must be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned Thank you for your interest in Albany Med Health System!​ Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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