New Business Support Administrator job opportunity at Old Mutual.

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Old Mutual New Business Support Administrator
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Pattern: full-time
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loacation Windhoek, Namibia
loacation Windhoek....Namibia

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum requirements: • Namibian Citizenship; • Grade 12 with minimum 25 points; • Knowledge of MS Office applications is essential; • Analytical skills is essential; • Strong written and verbal communication skills; • Ability to work under pressure whilst remaining professional; • Ability to work independently and within a team; and • A passion for customer service and relationship building. Duties and responsibilities include: • Administration • Document Management • Document Preparation • Work Scheduling and Allocation • Operations Management • Internal Client Relationship Management • Operational Compliance • Data Collection and Analysis • Personal Capability Building • Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other adhoc activities to increase efficiency. • Communication to Distribution Channels to facilitate conversion of premium not affordable to alternative payment methods Other administrative functions as required. Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency. Responsibilities Administration Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses. Document Management Create, organize, and maintain files containing the correspondence and records of a senior colleague. Document Preparation Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software. Work Scheduling and Allocation Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary. Operations Management Carry out operational tasks by following established processes. This will involve adjusting multiple settings or parameters to meet performance standards. Internal Client Relationship Management Help manage internal client relationships by supporting others to build effective working relations. Operational Compliance Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards. Data Collection and Analysis Extract relevant data from information provided by others, and input it into spreadsheets or standard formats. Personal Capability Building Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Skills Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling Competencies Collaborates Communicates Effectively Drives Results Ensures Accountability Plans and Aligns Tech Savvy Education NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent Closing Date 19 March 2026 , 23:59 The Old Mutual Story!

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