Sr. Associate I Customer Service Support (Customer and Pricing Master Data Administrator - Korean Speaker) job opportunity at Alcon.

_{Posted 4 Days Ago} bot

Alcon Sr. Associate I Customer Service Support (Customer and Pricing Master Data Administrator - Korean Speaker)

Experience: 2-years

Pattern: full-time

Country:

Apply Now

Salary:

Status:

Job

Copy Link Report

Associate

Selangor – AGS....Malaysia

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care. POSITION OVERVIEW: As a Sr. Associate I, Customer Service Support (Customer and Pricing Master Data Administrator - Korean Speaker), you will be responsible for maintaining accurate customer and pricing information in SAP and Salesforce (SFDC). You will ensure consistency, completeness and compliance of data across the organization, supporting business operations and regulatory requirements. This role requires close col-laboration with sales representatives, back-office teams and other stakeholders to ensure timely and high-quality data management. KEY RESPONSIBILITIES: Configure and maintain comprehensive customer master data in specific systems (SFDC, SAP, etc.). This includes accurately inputting and updating contact details, account information, and customer - specific regulatory compliance data relevant to medical devices. Set up and continuously update pricing master data, based on approvals. Ensure all price lists are up-to-date in line with market and regulatory changes. Regularly review and clean master data to eliminate duplicates, correct errors, and enhance data quality. Cross - reference data from multiple sources, validate against industry standards and internal guidelines, and enforce data governance policies. Updates customer master and price master data in SAP by ensuring that the accuracy of the provided documentation is verified. Able to proficiently utilize in-house system and Excel / Word application, ensuring accurate and timely creation and modification of customer accounts and price registrations. Follow established procedures and escalate any identified deviations for guidance and resolution. Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality. Participates in the data management process and in activities related to updating / cleaning data. Acts as the first point of contact for inquiries / errors related to customer and pricing data. Prepares cyclical reports and reports on demand according to business need and in a timely manner. Update database, customer’s repository and carry out analysis of data as and when required Ensures data compliance with control requirements, internal processes and compliance requirements. Completes AFCM controls relating to business area. Any other duties or projects as requested by the Line Manager. WHAT YOU’LL BRING TO ALCON: 1–2 years of experience in master data management , preferably within the medical device industry. A deep understanding of industry's data requirements, regulatory environment, and market dynamics is crucial. Solid grasp of customer and pricing data management principles and best practices, with the ability to apply them in a regulated and competitive environment. Fluency in Korean and English (mandatory). Clear communication of complex data concepts in Korean is essential for interacting with Korean - speaking stakeholders, and English for cross - border communication within the multinational company. Experience of managing master data processes in a complex ERP system and business environment and intermediate to advanced Excel skills required Computer-literate performer with software proficiency covering a variety of applications. Moderate knowledge of Microsoft Office is essential. Excellent communication and interpersonal skills, with the ability to assess situations effectively. Strong analytical ability and logical thinking. Proven problem-solving skills. Ability to multitask and execute tasks with speed and accuracy. Patience and composure when handling complex or challenging cases. Strong prioritization and organizational skills. High attention to detail and a strong commitment to data accuracy—critical for regulatory compliance, patient safety, and business success in the medical device industry. Results-driven and a collaborative team player. Self-motivated and proactive in identifying and resolving issues. Ability to work independently, manage time efficiently, and meet deadlines. HOW YOU CAN THRIVE AT ALCON: Opportunity to work with a leading global medical device company Collaborate with a diverse and talented team in a supportive work environment Competitive compensation package and comprehensive benefits Continuous learning and development opportunities Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Other Ai Matches

Junior Operations Specialist (OTI) Trainee with Spanish & Portuguese / EyEfocus Early Careers Program Applicants are expected to have a solid experience in handling Job related tasks

Student/Graduate with French or Italian or Spanish or German / EyEfocus Early Careers Program Applicants are expected to have a solid experience in handling Job related tasks

Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks

Associate I, General Engineering Applicants are expected to have a solid experience in handling General Engineering related tasks

Surgical Sales - IOL Manager (서울) Applicants are expected to have a solid experience in handling Job related tasks

Sr. Associate I, Surgical Field Sales Applicants are expected to have a solid experience in handling Surgical Field Sales related tasks

Inside Sales Associate Applicants are expected to have a solid experience in handling Job related tasks

Operator II, Production Technical Operations - Phaco Secondaries (Sunday - Thursday, 10:30 PM EST - 6:30 AM EST) Applicants are expected to have a solid experience in handling Production Technical Operations - Phaco Secondaries (Sunday - Thursday, 10:30 PM EST - 6:30 AM EST) related tasks

Supplier Quality Engineer Applicants are expected to have a solid experience in handling Job related tasks

Medical Director, Glaucoma (Pharma) Applicants are expected to have a solid experience in handling Glaucoma (Pharma) related tasks

Inspector Applicants are expected to have a solid experience in handling Job related tasks

Remote

Specialty Equipment Manager - Miami, FL Applicants are expected to have a solid experience in handling FL related tasks

Senior Manager - Surgical Field Sales - Refractive Applicants are expected to have a solid experience in handling Job related tasks

Validation Engineer Applicants are expected to have a solid experience in handling Job related tasks

Technician I, Electromechanical Technical Support Applicants are expected to have a solid experience in handling Electromechanical Technical Support related tasks

Sr. Principal, Platform Architecture - Teamcenter Applicants are expected to have a solid experience in handling Platform Architecture - Teamcenter related tasks

Operator I, Quality Operations Applicants are expected to have a solid experience in handling Quality Operations related tasks

Finance Manager Manufacturing Applicants are expected to have a solid experience in handling Job related tasks

Principal I, Embedded Software Engineer Applicants are expected to have a solid experience in handling Embedded Software Engineer related tasks

Sr. Associate, Data Integrity Analyst, Center of Excellence - Americas Commercial Operations Applicants are expected to have a solid experience in handling Data Integrity Analyst, Center of Excellence - Americas Commercial Operations related tasks

サージカル営業（関東近郊） Applicants are expected to have a solid experience in handling Job related tasks

Sr. Associate I Customer Service Support (Customer and Pricing Master Data Administrator - Korean Speaker) job opportunity at Alcon.

Saved Jobs

No Job Saved

Other Ai Matches