Customer Operations Representative OTI (with English + other EU language) job opportunity at Alcon.

Home Jobs In Poland Tag: Job Customer Operations Representative OTI (with English + other EU language) position at Alcon


DatePosted 30+ Days Ago bot
Alcon Customer Operations Representative OTI (with English + other EU language)
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Warszawa, Poland, Poland
loacation Warszawa, Pola..........Poland

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. Customer Operations Representative OTI (with English + other EU language) We’re looking for a Junior or Specialist who speaks English and an additional EU language at a proficient level. In this role, a typical day will include: Handle both standard and high-value, complex customer orders, ensuring compliance with contractual terms and pricing structures. Act as a liaison between customers and internal teams (production, distribution) for order-related matters Ensure timely and accurate invoicing for all customers by accurate order entry practices Oversee complex return cases, including high-value credits and regulatory compliance. Analyse and resolve customer issues promptly, ensuring effective communication and resolution Act as escalation point for disputes related to billing, delivery, and returns. Manage customer complaints and dissatisfaction proactively to maintain loyalty. WHAT YOU’LL BRING TO ALCON: Professional experience in Customer Operations (Order to Invoice/Order to Cash preferrably). English + other EU language (proficient level). Experience in corporate environment, preferably in Shared Service or GBS. Experience in Order-to-Cash or Order-to-Invoice operations – nice to have. Knowledge of SAP or Sales Force, Excel skills. What we can offer you: Truly international environment and daily interactions with colleagues from all over the world Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other) Attractive compensation package (including bonus scheme) + language allowance Employment contract, full‑time position Hybrid work possibilities (3/2/weekly) Modern office with many facilities inside located at NewCity building, 15 Marynarska Street, Warsaw Alcon Careers See your impact at alcon.com/careers    ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Other Ai Matches

Associate, Mechatronics Design Engineering (Industrial Automation Engineer) Applicants are expected to have a solid experience in handling Mechatronics Design Engineering (Industrial Automation Engineer) related tasks
Associate II, Customer Service Applicants are expected to have a solid experience in handling Customer Service related tasks
remote-jobserver Remote
Cataract Refractive Manager - Rhode Island Applicants are expected to have a solid experience in handling Job related tasks
• Stellvertretende Teamleitung Lagerlogistik (m/w/d) – Schwerpunkt Kommissionierung & Verpackung (befristet) Applicants are expected to have a solid experience in handling Job related tasks
Validation Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Director, Regulatory Affairs CMC Applicants are expected to have a solid experience in handling Regulatory Affairs CMC related tasks
Technician II, Quality Operations Applicants are expected to have a solid experience in handling Quality Operations related tasks
Associate I, Product Development, Security & Operations (DevSecOps) Applicants are expected to have a solid experience in handling Product Development, Security & Operations (DevSecOps) related tasks
Equipment Technician - 12 month FTC Applicants are expected to have a solid experience in handling Job related tasks
Electro Maintenance Technician (Night Shift) Applicants are expected to have a solid experience in handling Job related tasks
GL Accountant Applicants are expected to have a solid experience in handling Job related tasks
Technician III, Molding & Tooling Engineering Applicants are expected to have a solid experience in handling Molding & Tooling Engineering related tasks
remote-jobserver Remote
Pharmaceutical Sales Specialist - El Paso/Albuquerque Applicants are expected to have a solid experience in handling Job related tasks
Sr. Associate, Logistics & Freight Management Applicants are expected to have a solid experience in handling Logistics & Freight Management related tasks
Technician II, Molding Production Applicants are expected to have a solid experience in handling Molding Production related tasks
Manager, Field Technical Service Engineering - Nordics Applicants are expected to have a solid experience in handling Field Technical Service Engineering - Nordics related tasks
Technician II, Production Technical Operations Applicants are expected to have a solid experience in handling Production Technical Operations related tasks
Sr. Associate I Customer Service Support (Customer and Pricing Master Data Administrator - Korean Speaker) Applicants are expected to have a solid experience in handling Job related tasks
Surgical Sales - IOL Manager (서울) Applicants are expected to have a solid experience in handling Job related tasks
MS&T Engineer II - Packaging Applicants are expected to have a solid experience in handling Job related tasks
Principal I, Product Development, Security & Operations (DevSecOps) Applicants are expected to have a solid experience in handling Product Development, Security & Operations (DevSecOps) related tasks
HR Trainee with Spanish - Early Careers Program Applicants are expected to have a solid experience in handling Job related tasks
Principal II, Software Engineering - Digital Health Applicants are expected to have a solid experience in handling Software Engineering - Digital Health related tasks