Client Service Representative (Thailand) job opportunity at Sonoco.

Home Jobs In Thailand Tag: Job Client Service Representative (Thailand) position at Sonoco


DatePosted 30+ Days Ago bot
Sonoco Client Service Representative (Thailand)
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation THA - Chonburi - K140, Thailand
loacation THA - Chonburi..........Thailand

We are looking for a suitable candidate to join our team in Thailand! Working within the Client Service team, the Client Service Representative (CSR) will undertake the day to day client account management requirements whilst delivering excellent customer service.  The CSR will support the activities (day to day and development) of all junior individuals working within their designated client account. Roles & Responsibilities Support the Customer Service team with any and all support for the designated customer account to ensure Trident meets the necessary KPI/RTP Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines. Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools Produce/update tracking documents, notifying the account lead should deliverables timing become a concern. Schedule production resources where directed Release completed products in line with the agreed timelines Preparation of quotes and invoices for client billing Coach, mentor and support the development of junior staff within the designated client account, in accordance with client account requirements and applicable SWP.  Identify and constructively raise issues with relevant team members, promoting best practice Support the Management team through the investigation of process improvements, making recommendations for process improvements Support the introduction of technology changes through system testing, communicating issues/potential issues Requirements Relevant experience in print and or packaging knowledge 2-3 years of experience In servicing client accounts Possess project management skills In managing accounts end to end Due to geographical requirements, Thai language capability Is required In this role Excellent written and spoken English Hybrid work arrangement and work onsite at client's office in Bangkok We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Other Ai Matches

Consumer Technology Associate - Emerging Leaders Program Applicants are expected to have a solid experience in handling Job related tasks
Intern - Global Business Applications Service Experience Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Backup Operator Applicants are expected to have a solid experience in handling Job related tasks
Industrial Maintenance Reliability Tech I Applicants are expected to have a solid experience in handling Job related tasks
Palletizer Operator Applicants are expected to have a solid experience in handling Job related tasks
Einrichter (m/w/d) - setter Applicants are expected to have a solid experience in handling Job related tasks
Intern - Operations Applicants are expected to have a solid experience in handling Job related tasks
Packer II Applicants are expected to have a solid experience in handling Job related tasks
Electrician Applicants are expected to have a solid experience in handling Job related tasks
Intern - IT Product Lifecycle Management and Supply Chain Management Applicants are expected to have a solid experience in handling Job related tasks
Production and Maintenance Technician Apprentice Applicants are expected to have a solid experience in handling Job related tasks
Offensive Security Analyst Applicants are expected to have a solid experience in handling Job related tasks
Ausbildungsplatz zum Maschinen- und Anlagenführer (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Packer Applicants are expected to have a solid experience in handling Job related tasks
Quality Control Inspector Applicants are expected to have a solid experience in handling Job related tasks
Industrial Maintenance Reliability Technician II-III Applicants are expected to have a solid experience in handling Job related tasks
Digital Process Excellence Engineer Applicants are expected to have a solid experience in handling Job related tasks
Industrial Maintenance Reliability Tech Applicants are expected to have a solid experience in handling Job related tasks
Industrial Maintenance Reliability Tech Applicants are expected to have a solid experience in handling Job related tasks
Operator Maszyny Applicants are expected to have a solid experience in handling Job related tasks
Industrial Maintenance Reliability Technician I Applicants are expected to have a solid experience in handling Job related tasks
Packer Applicants are expected to have a solid experience in handling Job related tasks