Engagement Planning Manager job opportunity at Taylor & Francis Group.

_2026-04-17 bot

Taylor & Francis Group Engagement Planning Manager

Experience: 1-year

Pattern: full-time

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Status:

Manager

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Bachelor's (B.Sc.)

4 Park Drive, ..........United Kingdom

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Is recognised as an expert inside T&F, driving best practice engagement initiatives / plans that support core strategies Gathering and interpreting requirements, interrogating and using data to drive optimisation efforts Building segmentation strategies that enable us to better know who our customers are and understand their needs to provide a more personalised experience Identify opportunities to optimise user engagement and encourage next best action to drive customer goal completion in line with business goals, increasing the lifetime value of users Own, prioritise, and manage the delivery of their roadmap, ensuring plans are executed in an agile way along with providing clear communication throughout Be responsible for articulating clear campaign success criteria and targets, report on performance and analyse results to enable and inform a continual improvement loop, proactively putting recommendations forward to senior management Proactively identify opportunities where automation could improve internal efficiencies and reduce manual tasks Support wider engagement activities that enable us to better know, understand and put the customer first (market research, customer surveys, competitor analysis etc.) Contribute to driving a culture of high-performance and continuous improvement Accountable for managing own learning, taking responsibility to identify and develop skills gaps

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Engagement Planning Manager Applicants are expected to have a solid experience in handling Manager related tasks

Engagement Planning Manager job opportunity at Taylor & Francis Group.

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