Executive Assistant to CRO & NYC Office Assistant position at Laurel.| United States Of America

Laurel Executive Assistant to CRO & NYC Office Assistant

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Pattern: full-time

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New York, NY....United States Of America

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Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform. Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.About the RoleWe’re hiring an Executive Assistant to the CRO who will also help run the experience of our New York office.This is not a traditional EA role.You will operate as the control tower behind a fast-moving GTM organization, ensuring the CRO can focus on the highest-impact work while the office environment supports the team operating within it.You’ll manage complex calendars, travel, and communications while also helping ensure the NYC office runs smoothly, feels welcoming, and reflects the standards of a high-performing team.You’ll work across two very different operational surfaces:• Leadership operations • Workplace experienceThis role is best suited for someone who thrives in fast-moving environments, anticipates needs before they surface, and takes pride in making complex systems run smoothly.*This role requires occasional travel with the CROWhat You’ll OwnExecutive OperationsYou will manage the operational surface area of the CRO’s day-to-day work.Responsibilities include:Calendar ManagementManage a high-volume, constantly shifting calendarReprioritize proactively based on business impactProtect focus time while ensuring critical meetings happenTravel & LogisticsCoordinate domestic and international travelBuild efficient itineraries and manage end-to-end logisticsInbox & Communication ManagementTriage communications and draft responses when appropriateMaintain a high bar for clarity and toneMeeting PreparationCoordinate agendas, materials, and logisticsEnsure meetings are prepared and productiveTrack follow-ups and close loopsGatekeeping & PrioritizationAct as a thoughtful filter for incoming requestsHelp ensure leadership attention stays on the highest-impact workPersonal & Life CoordinationSupporting sustained leadership performance requires visibility across both professional and personal commitments.You will:Maintain awareness of both professional and personal calendarsTrack important commitments and eventsProtect pre-agreed personal and family timeCoordinate reservations, services, and light personal logistics when neededThis work requires discretion, emotional intelligence, and strong judgment.The goal is simple: nothing important falls through the cracks.NYC Office ExperienceYou will also help ensure the New York office runs smoothly and feels like a great place to work.This includes:Office OperationsCoordinate office supplies, vendors, and daily logisticsSupport onboarding logistics for new hiresManage access, equipment setup, and basic workplace infrastructureHospitality & EnvironmentMaintain a stocked kitchen with snacks, drinks, coffee, and fruitCoordinate lunch programs and office deliveriesGreet visitors and ensure guests feel welcomedHelp organize team lunches and occasional office gatheringsThis isn’t facilities management. It’s creating an environment where a high-performing team can do its best work.Sometimes that means solving small operational problems quickly — and taking pride in the details that make an office feel cared for.AI-Driven EfficiencyAI fluency is a core capability for this role.We expect this role to actively use AI tools to create efficiency across both your workflow and the CRO’s.Examples include:Drafting communications or meeting summariesAutomating repetitive operational tasksStreamlining scheduling, travel planning, or documentationIdentifying new tools or workflows that reduce frictionThe expectation is not just to use AI tools — but to continually identify opportunities to work smarter and faster.Traits of Strong CandidatesStrong candidates for this role tend to share several characteristics:Operator MindsetYou don’t just manage tasks — you manage systems.High AgencyYou notice problems and solve them without waiting for direction.Calm Under PressureYou can handle constant change without losing control.Detail OrientedYou notice small things others miss and close loops quickly.Strong JudgmentYou know when to escalate, when to solve independently, and when to protect leadership time.Hospitality MindsetYou take pride in environments where people feel welcomed and supported.AI CuriousYou enjoy experimenting with tools that improve efficiency and productivity.This Role May Not Be a Fit IfYou prefer predictable days with minimal context switchingYou see operational or office tasks as beneath youYou prefer waiting for direction rather than stepping in proactivelyYou are primarily looking for a traditional administrative roleThis role requires ownership, speed, judgment, and flexibility.What Success Looks LikeWithin 6 MonthsThe CRO’s time and logistics run smoothlyThe office operates seamlessly day-to-dayEmployees and visitors consistently feel taken care ofWithin 12 MonthsLeadership relies on you as a true operational partnerWorkplace experience feels intentional rather than reactiveYou’ve helped shape how Laurel operates day-to-dayLogisticsLocation: New York City (in office)Travel: Occasional travel with the CROCompensation: Competitive salary + benefitsWhy LaurelLaurel is building technology that helps professionals reclaim time and focus on meaningful work.We’re intentional about how we scale and serious about supporting our team as humans, not just headcount.This role sits at the operational center of leadership and workplace experience — ensuring our leaders stay focused on the work that matters most while our team operates in an environment designed to support them every day.Why join Laurel:To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis OhanianA smart, fun, collaborative, and inclusive teamGreat employee benefits, including equity and 401KBi-annual, in-person company off-sites, in unique locations, to grow and share time with the teamAn opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying timeWe encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!

Executive Assistant to CRO & NYC Office Assistant job opportunity at Laurel.

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