Solutions Engineer [Pre and Post-Sales] - SMB job opportunity at Attio.

Home Jobs In United States Of America Tag: Job Solutions Engineer [Pre and Post-Sales] - SMB position at Attio


bot
Attio Solutions Engineer [Pre and Post-Sales] - SMB
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation New York, United States Of America
loacation New York....United States Of America
Auto GPT Summarize Enabled
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.If you want to do the best work of your career, this is the right place.About the roleOur Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.What you'll doWork directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with AttioDesign and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hoursIdentify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growthWork collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issuesGather client feedback and insights to contribute to the continuous improvement of the Attio productWhat you'll bringDirect customer-facing experience deploying, selling, or managing complex products or servicesCustomer-facing experience solving business problems with technologyExperience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)Ability to work independently in an unstructured, fast paced, environment with shifting prioritiesWhat does the hiring process look like?Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.30-minute introductory phone call with a member of our Talent team30-minute interview with our Head of Customer Success45-minute technical case interviewTwo 30-minute interviews with relevant stakeholders and Mock Demo exercise30-minute closing conversation with our CEOOffer stage

Other Ai Matches

Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Platform Engineer Applicants are expected to have a solid experience in handling Job related tasks
Solutions Engineer [Pre and Post-Sales] - SMB Applicants are expected to have a solid experience in handling Job related tasks
SDR Manager Applicants are expected to have a solid experience in handling Job related tasks