Clinical Skills Program Lead job opportunity at Donor Network West.



Date2026-04-21 bot
Donor Network West Clinical Skills Program Lead
Experience: 2-years
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degreeAssociate
loacation San Ramon, CA, United States Of America
loacation San Ramon, CA....United States Of America
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<p><b><span style="font-size: 16px;">Donor Network West’s</span></b><span style="font-size: 16px;"> mission is to save and heal lives through organ and tissue donation for transplantation and research.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.</span></p><p><br></p><p><strong> POSITION SUMMARY</strong> </p> <p>&nbsp;</p> <p><span style="font-size: 11pt;">&nbsp;The Clinical Skills Program Lead (CSPL), supports the professional growth of the organ operations team. In collaboration with the Clinical Skills Trainers and Director of Clinical Skills &amp; Practices, this role designs and oversees Clinical Skills and Practices (CSP) programs and operations and participates in delivering and evaluating learner-centered and performancebased curricula. The CSPL participates in leading train-the-trainer and mentorship programs, coordinates training, and fosters continuous improvement while ensuring programs and team operations meet industry and organizational quality requirements and best practices. This role participates as a change agent for the organization, identifying and responding to opportunities to improve individual and organizational performance as well as effectiveness of Clinical Skills and Practices programs and operations. <br></span></p>\n<p></p><p><br></p><b>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</b><div>The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </div> <div>&nbsp;</div> <div> <p style="margin: 0in; font-size: 12pt; font-family: Courier;"><u><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Program Management</span></u></p> <p style="margin: 0in; font-size: 12pt; font-family: Courier;">&nbsp;</p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Oversees, participates in, and assists team leaders with scheduling clinical staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Supports team leadership to provide input and assistance with corrective improvement actions such as Focused or Formal Learning or improvement associated with corrective action issuance or performance improvement plans.</span></li> </ul> <ul type="disc" style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing.&nbsp; </span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Works with the Clinical Skills Trainers and other DNWest educators in identifying, developing, implementing, and updating DNWest, guidelines, and job aids. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Supports the oversight and management of the Sim Lab, vendor management, asset oversight, and clinical supplies inventory oversight.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Attends meetings and events as requested and assigned.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare &amp; Medicaid Services benchmarking and speaks to continued improvement to meet measures.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Manages a portfolio of curriculum development and training programs and projects, and monitors team resources.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Coordinates with stakeholders, subject matter experts, and educators to strategize and manage the design and delivery of multiple curriculum development projects. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Implements the need for program evaluation plans and reports objectives and key results.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Identifies program risks and escalates for solutions in a timely and clear fashion.</span></li> </ul> </div><p><br></p><b>Training Design and Management</b><div><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Under the direction of the Director of Clinical Skills and Practices and in coordination with the CSTs and other DNWest educational staff, oversees the development and implementation of individual and group clinical training programs.&nbsp; Helps with ongoing assessments of clinical staff performance as well as with assessments of training effectiveness</span></div> <div>&nbsp;</div> <div> <ul style="margin-top: 0in; margin-bottom: .0001pt;"> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-family: Arial, sans-serif;">Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-family: Arial, sans-serif;">Developments and implements hands-on simulation training in collaboration with the other CSP staff.&nbsp; </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Designs learning solutions and proposes effective strategies to stakeholders.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Works with Clinical Skills Trainers to define and document learning objectives and research content.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed</span><span style="font-size: 11.0pt; font-family: Arial, sans-serif;"> to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Ensures regulatory compliance with work product.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops, integrates, and maintains simulation-based training programs for continued development of staff.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-family: Arial, sans-serif;">Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-family: Arial, sans-serif;">Developments and implements hands-on simulation training in collaboration with the other CSP staff.&nbsp; </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.). </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Oversees the development and training of clinical preceptor training and of the staff precepting; oversees activities of preceptors monitoring to ensure compliance with training processes and procedures.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Assesses organizational factors that may address performance gaps or impact training outcomes and makes recommendations to stakeholders. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Designs learning solutions and proposes effective strategies to stakeholders.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Works with Clinical Skills Trainers to define and document learning objectives and research content.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops presentations, facilitator guides, participant guides, web-based training, job aids, assessments, and other performance support tools. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops learning solutions that blend web-based training, instructor-led training and didactics, on-the-job experience and training, and third-party training.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Works with Clinical Skills Trainers and learners to develop and pilot test material before implementing training. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Collaborates with department leadership, Clinical Skills Trainers, preceptors, and educators for routine debriefing and feedback during staff on-boarding and as needed</span><span style="font-size: 11.0pt; font-family: Arial, sans-serif;"> to identify strengths/weaknesses, review achievement/non-achievement of training objectives, identify future training goals and appropriately document clinical staff member’s case experiences.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Updates curricula and competency assessments according to changes in practice, performance needs, effectiveness, and course maintenance schedules.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Ensures regulatory compliance with work product.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Develops, integrates, and maintains simulation-based training programs for continued development of staff.</span></li> </ul> <div style="margin-top: 0in;margin-right: 0.05in;margin-bottom: 0.0001pt;margin-left: 0px;font-size: 12pt;font-family: Courier;"> <p style="margin: 0in; font-size: 12pt; font-family: Courier;">&nbsp;</p> <p style="margin: 0in; font-size: 12pt; font-family: Courier;"><u><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Training Delivery and Preceptor Oversight</span></u></p> <p style="margin: 0in; font-size: 12pt; font-family: Courier;">&nbsp;</p> <ul style="margin-top: 0in; margin-bottom: .0001pt;"> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Delivers instructor-led training in person and through technology such as web-based conferencing and interactive applications.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Participates in leading the train-the-trainer, preceptor, and mentorship programs.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Provides training and performance oversight and guidance to preceptors.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Ensures preceptors are effective in their roles (e.g. consistent and accurate content as well as ability to transfer knowledge and skills).</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Manages the training and competency assessment activity of preceptors.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Onboards new employees to their roles by providing ongoing assessment of their growth, development, and readiness. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Collaborates with managers of trainees during orientation and onboarding to ensure training needs of individual staff are met.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Partners with delivery teams to ensure successful transition of curriculum and transfer of learning from development to implementation. </span></li> </ul> <ul style="margin-top: 0in; margin-bottom: .0001pt;"> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Partners with preceptors, Clinical Skills Trainer, leadership to go “on-site” to observe staff skill development, coach, and identify opportunities for improvement. </span></li> </ul> <ul style="margin-top: 0in; margin-bottom: .0001pt;"> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Coordinates, schedules, and tracks orientation, training, and competency assessments. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Meets with new clinical staff to explain the clinical orientation process and be a clinical resource to support and mentor them.&nbsp;</span></li> <li style="margin: 0in 0.05in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Collaborates with Learning &amp; Development to ensure appropriate LMS content is assigned to staff along with document training, competencies, tracking compliance, and maintaining records.</span></li> </ul> <p style="margin: 0in 0.05in 0in 0in; font-size: 12pt; font-family: Courier;"><u><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Performance Improvement</span></u></p> <p style="margin: 0in 0.05in 0in 0in; font-size: 12pt; font-family: Courier;">&nbsp;</p> <ul style="margin-top: 0in; margin-bottom: .0001pt;"> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Keeps current with industry and federal regulations pertaining to the donation industry.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Coordinates with Learning &amp; Development and the Quality departments on requirements and updates.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Fosters continuous improvement and ensuring operations and performance meet quality standards. &nbsp;</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Participates in work reviews to identify opportunities for improvement.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Represents DNWest nationally within the organ procurement organization communities (committees, presentations, abstracts, etc.).</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Collaborates with stakeholders to determine best practices.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Identifies and acts on opportunities to improve individual and organizational performance. </span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Evaluates the impact of practice changes on learner performance to assure effectiveness.</span></li> <li style="margin: 0in 0.05in 0.0001pt 0px; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Maintains clinical skills and knowledge by going onsite a minimum of 4 times a year to observe cases. (e.g., on-site donor evaluation, donor management, recovery).</span></li> </ul> </div> </div> <div>&nbsp;</div><p><br></p><b>DONOR NETWORK WEST STAFF EXPECTATIONS</b><div> <ul type="disc" style="margin-top: 0in; margin-bottom: 0in;"> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Supports the vision, mission, and values of DNWest in every aspect of performance.</span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Achieves strategic initiatives by providing constructive feedback and offering solutions to workplace challenges or obstacles.</span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Foresees challenges; is proactive and uses sound judgement and best practices when solving problems and making decisions. </span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Conducts work professionally and collaboratively and provides excellent customer service.</span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Positively adapts to change, supports new initiatives, and is creative/innovative. </span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Demonstrates emotional intelligence by having respectful interactions that bring about productive communication. </span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Partners with internal and external contacts in a constructive manner to achieve goals.</span></li> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Collaborates with leadership and peers to set professional and personal development goals; and actively works to achieve them.</span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Works in a safe, secure, legal, and professional manner in the workplace.</span></li> </ul> <ul type="disc" style="margin-top: 0in; margin-bottom: 0in;"> <li style="line-height: 107%; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Courier;"><span style="font-size: 11.0pt; line-height: 107%; font-family: Arial, sans-serif;">Adheres to DNWest’s policies and code of conduct</span><span style="font-family: Arial, sans-serif;">.</span></li> </ul> </div> <div>&nbsp;</div><p><br></p><b>QUALIFICATIONS</b><div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Excellent conflict resolution, group interaction, and team building skills</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Excellent interpersonal and customer service skills.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Consultative approach to finding solutions. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Proficient in recommending, following, and adapting best practices to optimize project outcomes for stakeholders.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Strong work ethic with the ability to work independently and as part of a team with minimal instruction or supervision.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Ability to multi-task and rapidly adapt to changing priorities while meeting deadlines.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">High level of ethical practices and ability to maintain sensitive information confidential.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Experience leading operational and administrative functions and programs. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Project management skills and abilities, or willingness and aptitude to learn how to project manage small to mid-sized projects.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Current knowledge of or wiliness to learn and apply basics of adult learning theory.</span></li> </ul> </div><p><br></p><b>EDUCATION AND EXPERIENCE</b><div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Bachelor’s degree required; degree in registered nursing, biological sciences, health care adult learning or similar area of study preferred.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Extensive work experience in clinical training and education program delivery, or experience as a clinical lead or supervisor, particularly work experience in an OPO or on a critical care team or similar environment may be considered in lieu of a degree.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Minimum of 2 years of direct work experience in an organ and tissue procurement organization or an allied health organization preferred.</span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Certified Procurement Transplant Coordinator (CPTC) preferred.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Software skills/experience:</span></li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="list-style: none; margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"> <ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Intermediate to advanced skill in MicroSoft suite of applications. </span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Intermediate to advanced skill in Zoom. </span></li> </ul> </li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Ability to travel regionally and nationally.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Ability to travel within DNWest’s service area by car, maintaining a valid driver’s license in good standing and current vehicle insurance based on applicable state minimum insurance coverage standards.</span></li> </ul> </div><p><br></p><p></p>\n<div>$158,303 - $178,487 a year</div>\n<p><span style="font-size: 16px;">Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.</span></p><p><br></p><p><span style="font-size: 16px;">Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.</span></p><p><br></p><p><span style="font-size: 16px;">If selected, Donor Network West’s Recruiting &amp; Compensation Team will provide further detail!</span></p><p><br></p><p><span style="font-size: 16px;">Salary data provided by third party sites do not accurately reflect our pay structure.</span></p>

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