KAM-Surat-Paytm Travel job opportunity at Paytm.

Home Jobs In India Tag: Job KAM-Surat-Paytm Travel position at Paytm


Date2026-04-23 bot
Paytm KAM-Surat-Paytm Travel
Experience: Highly Experienced
Pattern: On-roll
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loacation Surat, Gujarat, India
loacation Surat, Gujarat....India
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<p><b>Role Overview:</b></p><p>As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with</p><p>State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive</p><p>strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional</p><p>revenue, pricing health, and operational performance.</p><p>Key Responsibilities:</p><p><br></p><p><b>Partnership &amp; Supply Management</b></p><p>Build, maintain, and expand strong working relationships with RTCs and top private operators in the region.</p><p>Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.</p><p>Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives.</p><p><br></p><p><b>Revenue &amp; Performance Management</b></p><p>Own and drive revenue targets, load factors, and seat fill rates for your region.</p><p>Collaborate with central pricing and analytics teams to implement dynamic pricing strategies.</p><p>Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues.</p><p><br></p><p><b>Market &amp; Competition Analysis</b></p><p>Regularly benchmark fares, seat inventory, and operator quality against regional competitors.</p><p>Provide actionable insights on price trends, route-level demand patterns, and consumer behavior.</p><p>Recommend product/UX changes based on feedback from operators and market observations.</p><p><br></p><p><b>Operational Excellence</b></p><p>Monitor SLA adherence on seat confirmations, refunds, and cancellation handling.</p><p>Collaborate with customer support and tech teams to address escalations and resolve partner issues.</p><p>Run regular health checks and audits on partner performance and NPS metrics.</p><p><br></p><p><b>What We're Looking For:</b></p><p>- 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships</p><p>- Prior experience working with state transport corporations or regional aggregators is a strong plus</p><p>- Strong commercial acumen with negotiation experience</p><p>- Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights</p><p>- Deep understanding of regional travel patterns, fares, and operational intricacies</p><p>- Excellent communication skills in English and the local regional language</p><p>- Willingness to travel extensively across the assigned territory</p><p><br></p><p><b>Why join us:</b></p><p><br></p><p>1. A collaborative output-driven program that brings cohesiveness across businesses through technology</p><p>2. Improve the average revenue per use by increasing the cross-sell opportunities</p><p>3. A solid 360 feedback from your peer teams on your support of their goals</p><p>4. Respect, that is earned, not demanded from your peers <span style="font-size: small;">and manager.</span></p><p><br></p>\n<p></p><p><br></p><p></p>\n

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