People Operations Lead job opportunity at Seer Interactive.



Date2026-04-24 bot
Seer Interactive People Operations Lead
Experience: General
Pattern: Remote
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degreeAssociate
loacation Remote, Remote
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<p><span style="font-size: 11pt">Seer Interactive is a digital marketing consultancy that harnesses compassion, data, technology, and AI to make a mark on our communities—our coworkers, our clients, our industry, and our neighbors. We relentlessly pursue (and share) the truth, bringing together millions of data points from quantitative and qualitative sources, enhanced by responsible, human-centered AI. Our purpose is to unlock potential across these communities, envisioning a world where doing the right thing is intuitive and informed.</span></p><p><br></p><p><span style="font-size: 11pt">At Seer, we see AI as a catalyst for innovation, collaboration, and creativity. Regardless of your division or discipline, leveraging AI is a core part of how we deliver smarter, faster, and more strategic outcomes for our clients. Our AI Council drives company-wide integration by focusing on education, purposeful implementation, and continuous learning — ensuring that AI is embedded in how we think, operate, and grow.</span></p><p><br></p><p><span style="font-size: 11pt">If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday—keep reading.</span></p><p><br></p><p><span style="font-size: 11pt">Seer is a remote-first agency and a </span><a style="font-size: 11pt" href="https://bcorporation.net/directory/seer-interactive">Certified B-Corp</a><span style="font-size: 11pt">, with team members across the country. If an office environment is more your style, this position can also sit in our HQ office in Philadelphia. We can only consider candidates based in the US who can work continental US-based hours.</span></p><p><br></p><p> </p><p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arimo, sans-serif;"><strong>The Role</strong>: At Seer, we pride ourselves on innovation; standing out among the rest and enabling our clients to do the same. We're a Digital Marketing Agency powered by Big Data to drive integrated, holistic strategy for our clients. We get excited at the thought of bringing together millions of data points from disparate data sets (including qualitative!) to drive empathy-fueled opportunities and insights at scale. Big Data, automation, and problem solving at scale: it's what's for breakfast. Could this be love? Maybe.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arimo, sans-serif;">What about you? Your passion for people and 'team' is unprecedented. You understand the importance of growing, developing, and retaining our team - partnering with business leaders to make it happen. You're flexible and never miss a beat, with laser-sharp attention to detail. You understand there's a people component to every initiative across each business unit and coach leaders to see the same. Your work is your art - continuously growing, refining, and shaping your craft.</span></p> <p></p>\n<p></p><p><br></p><b>Role Highlights</b><div> <ul> <li><strong><span style="font-size: 11pt;">Serve as Seer's People Partner (HRBP) across all business units</span></strong><span style="font-size: 11pt;">, acting as a trusted advocate for your stakeholders. Build strong relationships with business unit leaders and employees alike, balancing empathy with sound guidance to ensure our people strategy aligns with business goals.</span></li> <li><strong><span style="font-size: 11pt;">Handle Complex Situations with Judgment and Care</span></strong><span style="font-size: 11pt;">: Own sensitive employee relations matters end-to-end - including conflict resolution, medical accommodations, leave cases, and legal partnerships - balancing fairness, empathy, and business priorities. Serve as the PX team's primary liaison to legal counsel.</span></li> <li><strong><span style="font-size: 11pt;">Lead and Project Manage Org-Wide People Initiatives</span></strong><span style="font-size: 11pt;">: Own complex, cross-functional programs from philosophy-setting through execution and communication. Advise on compensation strategy, own role transitions, maintain HR policies, and regularly brief the VP of People on organizational health, emerging themes, and recommended actions.</span></li> <li><strong><span style="font-size: 11pt;">Own Learning &amp; Development and Manager Enablement</span></strong><span style="font-size: 11pt;">: Set the philosophy and roadmap for organizational learning. Build and facilitate content for our Lunch &amp; Learn series and LMS (Seismic), design manager-specific and IC curricula, and translate organizational listening into actionable enablement experiences - workshops, lessons, and automation-assisted tools.</span></li> <li><strong><span style="font-size: 11pt;">Lead Bi-Annual Performance Calibrations</span></strong><span style="font-size: 11pt;">: Facilitate calibration sessions across business units, coaching leaders on consistency and fairness. Surface patterns to inform strategic recommendations and connect the dots between performance data, culture signals, and people priorities.</span></li> <li><strong><span style="font-size: 11pt;">Manage and Develop the People Operations Team</span></strong><span style="font-size: 11pt;">: Directly manage the People Operations Senior Associate with coaching, goal-setting, and growth support. Maintain working knowledge of all core PX programs - recognition, anniversaries, benefits, onboarding, offboarding - and own key broker and vendor relationships as needed.</span></li> <li><strong><span style="font-size: 11pt;">Champion Culture and Engagement</span></strong><span style="font-size: 11pt;">: Partner with the VP of People Experience on org-wide people initiatives. Regularly assess business unit health through conversations, feedback, and engagement data - surfacing opportunities for connection, belonging, and culture-building before they become gaps.</span></li> <li><strong><span style="font-size: 11pt;">Innovate Through AI and Tooling</span></strong><span style="font-size: 11pt;">: Proactively identify opportunities to streamline people workflows through technology. Build or commission AI-powered tools, automations, and Claude-based agents that remove friction for managers and team members at scale.</span></li> </ul> </div><p><br></p><b>Essential Skills</b><div> <ul> <li><span style="font-size: 11pt;"><strong>Exceptional Emotional Intelligence:</strong> Your natural empathy and strong interpersonal skills make you an approachable, trusted advisor for employees at all levels of the organization.</span></li> <li><span style="font-size: 11pt;"><strong>Strategic, Human-Centered Problem Solving</strong>: You excel at balancing the people component of every decision with the broader organizational needs, creating solutions that benefit both the team and the business.</span></li> <li><span style="font-size: 11pt;"><strong>In-depth People and Organizational Insight</strong>: Your ability to read between the lines and pick up on unspoken dynamics allows you to act preemptively to support the team and address potential conflicts before they escalate.</span></li> <li><span style="font-size: 11pt;"><strong>Culture Leadership:</strong> You are passionate about cultivating a strong, values-driven culture that inspires engagement and commitment. Your creativity and energy help shape initiatives that reinforce belonging and shared purpose.</span></li> <li><span style="font-size: 11pt;"><strong>Exceptional Communication and Influence Skills:</strong> You know how to have tough conversations, provide constructive feedback, and inspire action through storytelling and clarity of vision.</span></li> <li><span style="font-size: 11pt;"><strong>Leverage AI and Automation for People Insights:</strong> Utilize AI-driven analytics to identify trends in employee engagement, retention, and performance. Use predictive insights to proactively address potential challenges and optimize people strategies.</span></li> <li><span style="font-size: 11pt;"><strong>Enhance Efficiency with AI-Powered Tools:</strong> Streamline HR processes such as feedback analysis, performance tracking, and talent development through AI-driven automation, freeing up time for strategic initiatives and high-impact coaching.</span></li> <li><span style="font-size: 11pt;"><strong>Cross-Functional Platform Fluency: </strong>Navigate and administer across core HR and learning platforms including Small Improvements, BambooHR, Athena, and Seismic. Capable of configuring and creating content within these systems, not just operating them.</span></li> <li><span style="font-size: 11pt;"><strong>Trend Synthesis and Strategic Recommendation:</strong> Connect signals from disparate conversations, data sources, and org-wide listening to surface performance gaps, cultural patterns, and systemic blockers, then translate those into concrete, actionable recommendations.</span></li> </ul> </div><p><br></p><b>This might not be the right role for you if</b><div> <ul> <li><span style="font-size: 11pt;">You don't thrive in a fast-paced environment with frequent change.</span></li> <li><span style="font-size: 11pt;">You prefer highly structured, rule-based work over ambiguity&nbsp;</span></li> <li><span style="font-size: 11pt;">You get uncomfortable having difficult conversations or driving conflict resolution&nbsp;</span></li> <li><span style="font-size: 11pt;">You prefer to work within defined scope rather than proactively identifying gaps, building new tools, or taking ownership of problems before they're assigned to you</span></li> <li><span style="font-size: 11pt;">Your HR experience has been exclusively in large, corporate environments, our agency context requires a different kind of agility and resourcefulness</span></li> </ul> </div><p><br></p><b>90 Day Goals</b><div> <ul> <li><span style="font-size: 11pt;">Built trusted relationships across all divisions and established yourself as a go-to people partner</span></li> <li><span style="font-size: 11pt;">Identified at least two opportunities to strengthen team connection, belonging, or culture — with action plans proposed</span></li> <li><span style="font-size: 11pt;">Delivered one leadership training or workshop focused on feedback, communication, or team motivation</span></li> <li><span style="font-size: 11pt;">Made at least one data-driven recommendation to improve retention, engagement, or team performance</span></li> <li><span style="font-size: 11pt;">Taken clear ownership of one cross-functional or org-wide project, with command of its status, stakeholders, and next steps</span></li> <li><span style="font-size: 11pt;">Built working knowledge of core PX programs and platforms</span></li> </ul> </div><p><br></p><b>Benefits &amp; Compensation</b><ul> <li><strong>Total compensation</strong> for this role is $100,000-115,000</li> <li>Your final offered compensation will be determined by your skills and experience&nbsp;&nbsp;</li> <li>Evaluation of comp at least once a year</li> <li><a rel="noopener noreferrer" href="https://www.seerinteractive.com/careers" class="postings-link">Benefit highlights</a></li> </ul><p><br></p><p></p>\n<div>$100,000 - $115,000 a year</div>\n<p><span style="font-size: 11pt;">Ready to apply? <b>Ditch the cover letter — we don’t need it.</b> We’d rather see your AI chops. Use our<b>&nbsp;</b></span><a style="font-size: 11pt;" href="https://www.seerinteractive.com/insights/use-this-gpt-to-self-assess-your-marketing-ai-career-maturity"><b><u>Marketing Career AI Self-Assessment GPT</u></b></a><span style="font-size: 11pt;"> to find out where you land on the AI marketing maturity curve and share your results with us. Our team is excited to read your application responses and will be using them to help determine who we’d like to meet with!</span></p><p><br></p><p><i>Have questions about recruitment at Seer? Check out our</i>&nbsp;<a href="https://chatgpt.com/g/g-5n307RGt5-guide-to-talent-acquisition-at-seer"><u><i>Custom GPT: Guide to Talent Acquisition at Seer</i></u><i>&nbsp;</i></a><i>to drop in your questions! You can ask it anything about our&nbsp;hiring&nbsp;process, and how to best prepare for an&nbsp;interview&nbsp;with us.</i></p><p><br></p><p><i>As a </i><a href="https://www.seerinteractive.com/b-corp">B-Corp Certified</a><i> organization, we are committed to creating an inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</i></p><p><br></p><p><i>Not ready to apply but want to keep in touch? </i><a class="postings-link" href="https://www.seerinteractive.com/seer-shares-sign-up/?signup_show=email,name,interests,subscriptions&amp;signup_subscriptions=weekly,career"><i>Stay connected via our monthly Career Update newsletter!</i></a><i> We'll share curated content on Seer, open roles, industry insights, career advice, events you don't want to miss, and more (so you never miss a beat).</i></p><p><br></p><p>#LI-Remote </p>

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