Housekeeping Supervisor @ Sand Valley position at Bandon Dunes Golf Resort.| United States Of America

_2026-03-13 bot

Bandon Dunes Golf Resort Housekeeping Supervisor @ Sand Valley

Experience: General

Pattern: Full Time Regular

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Nekoosa, WI....United States Of America

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Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.\n Position Summary<div> Responsible for leading the daily execution of guest room cleaning operations to ensure all accommodations consistently meet Sand Valley’s standards for cleanliness, presentation, and guest readiness. Plays a key role in maintaining inspection standards, supporting staffing initiatives, and ensuring efficient daily workflow across the property. Provides direct supervision, inspection oversight, and hands-on leadership to the housekeeping team while working in close partnership with the Housekeeping Manager to drive quality consistency, team development, and operational accountability. This position requires a balance of leadership and hands-on support, including stepping into cleaning responsibilities or assisting with logistical needs when necessary to ensure departmental success and an exceptional guest experience. </div> Essential Duties and Responsibilities<div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Conduct detailed inspections of guest rooms to ensure all accommodations meet Sand Valley cleanliness, presentation, and readiness standards prior to guest arrival.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Supervise and coordinate daily room cleaning operations, assigning tasks based on occupancy levels, check-ins, check-outs, and operational priorities.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Provide direct leadership, training, and development for housekeeping team members, ensuring consistent performance and adherence to departmental standards.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Assist the Housekeeping Manager with recruiting, interviewing, onboarding, and training new hires.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;"> Deliver timely and constructive performance feedback, including recognition of strong performance and corrective coaching when standards are not met.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Reinforce departmental policies, procedures, and quality expectations to maintain accountability across the housekeeping team.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Support daily operational workflow by delivering supplies, coordinating linen distribution, and ensuring the timely removal of dirty linens and waste.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Provide hands-on operational support by assisting with room cleaning or departmental coverage during high-volume periods, special projects, or staffing shortages.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Maintain clear and consistent communication with the Front Desk and leadership team regarding room readiness and operational updates.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Monitor team productivity and support labor efficiency initiatives as directed by the Housekeeping Manager.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ensure proper use, storage, and care of cleaning equipment, chemicals, and departmental resources.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Maintain accurate documentation including inspection logs, daily operational reports, and team performance tracking.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Promote a positive and professional team culture through active leadership presence, engagement, and accountability.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Perform other related duties as assigned to support the overall success of the Housekeeping Department.</li> </ul> </div> Qualifications<div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Previous housekeeping supervisory, inspector, or lead experience in a hotel, resort, or hospitality environment preferred.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Strong leadership and coaching skills with the ability to train, motivate, and hold team members accountable to departmental standards.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Exceptional attention to detail and commitment to maintaining Sand Valley’s cleanliness and presentation standards.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Demonstrated ability to provide both positive reinforcement and constructive performance feedback.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to manage multiple operational priorities in a fast-paced, guest-focused environment.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Strong interpersonal and communication skills with a professional and service-driven demeanor.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;"> Experience supporting recruiting, onboarding, and training initiatives preferred.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Basic computer skills and familiarity with housekeeping systems, reporting, or scheduling tools preferred.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Valid driver’s license required.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Flexible schedule including weekends, holidays, and peak operational periods.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Successful completion of background check and drug screen required.</li> </ul> </div> Working Conditions<div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Work is performed primarily within guest room environments and throughout various areas of the resort property.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Frequent movement across indoor and outdoor spaces is required, including travel between lodging areas and operational facilities.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Exposure to cleaning chemicals, housekeeping equipment, and varying environmental conditions may occur.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Position may involve working in proximity to golf course activity, moving equipment, and resort operations.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Occasional exposure to inclement weather when traveling across property.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Adherence to all safety policies, procedures, and chemical handling guidelines is always required.</li> </ul> </div> Physical Requirements<div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to stand, walk, bend, push, pull, and lift for extended periods.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to lift up to 50 lbs frequently and up to 75 lbs occasionally.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to visually inspect guest rooms and maintain strong attention to detail.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to operate housekeeping equipment and departmental vehicles as needed.</li> <li style="background: white; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Ability to communicate effectively using verbal instructions and communication devices.</li> </ul> </div> Perks<div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Complimentary Golf Privileges</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Retail & Restaurant Discounts</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Employee Meal Program</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Uniform Allowance</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Univers, sans-serif;">Employee Assistance Program (EAP) – Canopy</li> </ul> </div> Classification<div>Full-Time Year-Round | Hourly | Non-Exempt</div> \nSand Valley LLC is an Equal Opportunity Employer We participate in E-Verify to confirm employment eligibility. #sandvalley

Housekeeping Supervisor @ Sand Valley job opportunity at Bandon Dunes Golf Resort.

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