Onsite Implementation Specialist - NexCloud/ Nextech Select (Remote - US) job opportunity at Nextech Systems.



Date2026-04-24 bot
Nextech Systems Onsite Implementation Specialist - NexCloud/ Nextech Select (Remote - US)
Experience: 3-years
Pattern: Remote
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<p><strong style="font-size: 18px;">Why join Nextech?</strong></p> <p>&nbsp;</p> <p>We are a leader in specialty healthcare technology solutions.</p> <p>&nbsp;</p> <p>We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.</p> <p>&nbsp;</p> <p>If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.</p> <p>&nbsp;</p> <p>We are an equal opportunity employer with a commitment to diversity.&nbsp; All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact <a href="mailto:talent@nextech.com" class="postings-link">talent@nextech.com</a>.</p><p><br></p><p> </p><p><strong>Job Summary</strong></p> <p>The Implementation Specialist plays a key role in conducting implementation activities and executing Nextech’s standard implementation methodology across its suite of solutions. Onsite super-user training, go-live support and post-go-live optimization. This includes but is not limited to remote training calls, super user training, go-live support, and post go-live optimization. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff as needed.</p> <p>75%+ long-distance or air travel required to and from customer locations.</p> <p>All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.</p> <p></p>\n<p></p><p><br></p><b>Essential Functions</b><div> <div><strong><span style="text-decoration: underline;">Client Training:</span></strong></div> <ul> <li>Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology.</li> <li>Complete practice assessments and workflow analysis guided by industry best practices.</li> <li>Instruct clinical and non-clinical staff on the proper use of software applications.</li> <li>Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness.</li> <li>Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress.</li> <li>Perform additional responsibilities as assigned based on business needs.</li> </ul> <div><span style="text-decoration: underline;"><strong>Issue Resolution and Optimization:</strong></span></div> <ul> <li>Investigate and resolve client issues during implementation and go-live.</li> <li>Identify opportunities for workflow improvement and optimization post-go-live.</li> </ul> <div><span style="text-decoration: underline;"><strong>Collaboration:</strong></span></div> <ul> <li>Partner with internal teams to ensure successful implementation and alignment with client needs.</li> <li>Communicate effectively with clients and team members to ensure alignment and satisfaction.</li> </ul> <div><span style="text-decoration: underline;"><strong>Travel:</strong></span></div> <ul> <li>75%+ long-distance or air travel required.</li> <li>Travel to and from customer locations.</li> </ul> </div><p><br></p><b>Minimum Requirements</b><div> <ul> <li>Ability to travel 75%+ long-distance or air travel</li> <li>3 years of experience in the Healthcare IT industry, specifically software implementation</li> <li>Ability to cultivate strong relationships &amp; influence behavior</li> <li>Excellent verbal and written communication skills</li> <li>Excellent time management and organization skills</li> <li>Proven ability to solve problems creatively.</li> <li>Knowledge of or applicable experience with NexCloud or Nextech Select</li> </ul> </div><p><br></p><b>Preferred Qualifications</b><div> <ul> <li>Ability to travel 75%+ long-distance or air travel</li> <li>3 years of experience in the Healthcare IT industry, specifically software implementation</li> <li>Ability to cultivate strong relationships &amp; influence behavior</li> <li>Excellent verbal and written communication skills</li> <li>Excellent time management and organization skills</li> <li>Proven ability to solve problems creatively.</li> <li>Knowledge of or applicable experience with NexCloud or Nextech Select</li> </ul> </div><p><br></p><b>Working Environment/Physical Demands</b><div> <div> <ul> <li>This role is open in all states within the United States except for: California, New York, Washington and Colorado.</li> <li>Work occurs at customer locations, typically well-lit and air-conditioned offices, with moderate noise levels. Activities include standing for extended periods while training and supporting practices, as well as walking and interacting with personnel.</li> <li>Periods of stress may occur due to project deadlines or travel demands.</li> <li>Activities require a balance of sitting, standing, and walking depending on whether tasks are office- or customer-related.</li> <li>Long-distance or air travel required.</li> <li>Travel to and from customer locations.</li> </ul> </div> </div><p><br></p><p></p>\n<p><strong style="font-size: 18px;">Total Rewards:&nbsp;</strong><br>Generous annual bonus opportunity</p> <p>401(k) with Employer Match</p> <p>Flexible Time Off: take time off when you need it without worrying about available hours</p> <p>11 paid holidays&nbsp;</p> <p>Your Day Your Way - Celebrate a day of cultural or social significance to you</p> <p>Insurance: Choice of Medical, Dental, and Vision plans</p> <p>Health Savings Account with employer match</p> <p>Flexible Spending Account</p> <p>100% Company-Paid Parental leave (After 6 months with the company)</p> <p>100% Company-Paid Life Insurance and Short/Long Term Disability Insurance</p> <p>Nextech Luminary Peer Recognition Program</p> <p>Wellness Program including discounts on medical premiums</p> <p>Employee Assistance Program with free counseling sessions available</p> <p>Corporate Discounts on Retail, Travel, and Entertainment</p> <p>&nbsp;</p>

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