Backoffice Operational Specialist - Zagreb job opportunity at Printec Group.

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Date2026-04-13T08:20:08.596Z bot
Printec Group Backoffice Operational Specialist - Zagreb
Experience: 5-years
Pattern: Full-time
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degreeBachelor's (B.A.)
loacation Zagreb, Croatia
loacation Zagreb....Croatia
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We are seeking for a highly competent professional to join our Customer Services team. You will be responsible to provide business insights through reporting & controlling processes, advise and support the CS management team on cost controlling, identifying process slowdowns and ensuring compliance with internal standards. Responsibilities Collect, monitor and study data available in CS department, to create custom (easy-to-interpret) reports. Control and validate data entered in the internal systems by Field Technicians (e.g. validate working orders). Able to produce in-depth reports, analyze data and suggest operational changes and improvements, where needed. Responsible for timely and accurately response to country and group level requests on standard and ad hoc reporting. Analyse customer requests for reports and provide timely feedback after alignment with direct manager. Work closely with other departments to gather or share data and provide reports upon request. Gathering feedback from end users to continue improving systems. Bachelor Degree in Economics, Business Administration or related field 2-5 years overall work experience as Administrator or relevant role 1-3 years of professional experience in financial/management reporting Excellent computer literacy (MS Office) Excellent command of the Croatian and English language Working knowledge in ERP (SAP) systems will be considered a strong asset Analytical thinker with strong business orientation and ability to translate complex business needs into feasible, valuable solutions Strong organizational, detail orientation, time-management, written and oral communication skills

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