Remote Position as Customer Support Specialist Dutch - Fintech Company job opportunity at Atlean World.

Home Jobs In Portugal Tag: Job Remote Position as Customer Support Specialist Dutch - Fintech Company position at Atlean World


Date2026-04-13T14:31:27.513Z bot
Atlean World Remote Position as Customer Support Specialist Dutch - Fintech Company
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Porto, Portugal
loacation Porto....Portugal
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Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! As part of the Customer Service Department, you will support users by providing clear, accurate and friendly assistance across multiple channels. This includes handling inquiries related to banking, investing and account management while adhering to strict compliance and quality standards. The activities -Support customers with questions about banking, payments, cards, investments and account management. -Provide clear answers and solutions, always following the client's procedures and compliance rules. -Troubleshoot issues, such as card problems, transactions, app access or account updates. -Escalate complex cases to the correct internal departments when needed. -Maintain high service quality, using an empathetic, professional tone and meeting defined performance metrics. Native or advanced level of Dutch  B2 or higher level of English Motivation to learn and grow A friendly and positive attitude Availability to start soon

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