Croatian Speaking Emergency Roadside Assistance - Work Remote In Greece job opportunity at Mercier Consultancy Global.

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Date2026-04-27T15:20:53.779Z bot
Mercier Consultancy Global Croatian Speaking Emergency Roadside Assistance - Work Remote In Greece
Experience: General
Pattern: Full-time
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Mercier Consultancy MD is looking for a skilled Croatian Speaking Emergency Roadside Assistance Officer to provide remote support from Greece. This role offers the opportunity to deliver vital assistance to Croatian-speaking clients experiencing roadside emergencies while working remotely. Key Responsibilities Respond promptly to emergency roadside assistance requests from Croatian-speaking customers via telephone and online communication platforms. Assess emergencies accurately and coordinate necessary services such as towing, repairs, or roadside support. Communicate effectively and empathetically with clients to ensure clear understanding and reassurance. Accurately document all customer interactions and service activities within CRM systems. Collaborate with team members and external providers to ensure seamless and timely assistance. Stay updated on company procedures and emergency response protocols to improve service quality. Fluency in Croatian (spoken and written) is required; proficiency in English or Greek is advantageous. Experience in emergency roadside assistance, customer service, or a related field is preferred. Excellent communication and interpersonal skills with the ability to remain calm under pressure. Strong problem-solving skills and attention to detail. Proficiency with CRM software and remote communication tools. Ability to work remotely from Greece with a reliable internet connection. Flexibility to work in shifts as needed.

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