Dutch Customer Support Specialist E-commerce - Work In Greece - Paid Relocation job opportunity at Mercier Consultancy Global.

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Date2026-04-22T15:25:50.114Z bot
Mercier Consultancy Global Dutch Customer Support Specialist E-commerce - Work In Greece - Paid Relocation
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Riga, Latvia
loacation Riga....Latvia
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Mercier Consultancy MD is pleased to offer a position for a Dutch Customer Support Specialist focused on E-commerce, with an exciting opportunity to work in Greece. This role includes a paid relocation package and is ideal for individuals passionate about delivering excellent customer service within the dynamic e-commerce industry. Key Responsibilities Provide superior customer support to Dutch-speaking e-commerce customers through various channels such as phone, email, and chat. Assist customers with inquiries related to orders, product information, payment processing, and delivery issues. Resolve customer complaints and concerns promptly to ensure satisfaction and loyalty. Maintain accurate records of customer interactions using CRM systems. Collaborate with internal teams to improve operational efficiency and customer experience. Stay updated on e-commerce trends and product knowledge to offer informed support. Fluency in Dutch (both spoken and written) is essential; proficiency in English is a plus. Experience in customer support within the e-commerce sector is preferred. Excellent communication skills with a customer-focused approach. Strong problem-solving skills and the ability to handle challenging situations professionally. Familiarity with CRM systems and e-commerce platforms is beneficial. Ability to work independently and collaboratively in a team environment. Willingness to relocate to Greece and adapt to a new culture and work environment.

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